Presbyterian Support Northern

Helplines Counsellor

Presbyterian Support Northern  •  Auckland, NZ (Onsite)  •  14 days ago
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Job Description

Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

For more than half a century, Lifeline Aotearoa has been there helping New Zealanders in crisis or distress. Lifeline provides a 24/7 nationwide helpline and text-line counselling service to support the emotional and mental wellbeing of our callers and communities.

Te Kowhiringa I The Opportunity

Our Lifeline Counsellors work allocated shifts on a fortnightly basis to answer calls across our helplines and or text message line.
The shifts are from 7am to 3.30pm and 3.30pm to 12.00am. You must be able to do both of these shifts and be able to work one weekend a fortnight.

Ngā pūkenga kei a koe I Your Skills and Experience

You will have:
A Social Services related degree (Counselling or Social work)

  • Experience providing counselling support

  • Able to work flexible working hours, including evenings and weekends.

  • Have a passion for supporting people when they are most distressed in a way that is empowering and effective.

  • Can work 32 hours a week.

  • Live in Auckland

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us
We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

In addition to having a significant impact on the wellbeing of others and saving people's lives, we are able to offer you access to:

  • Monthly professional external supervision

  • Additional pay for overnight shifts and late weekend shifts

  • Opportunities for ongoing professional and career progression

  • An opportunity to have your personal development financially supported through our PSN scholarship programme

  • Access to free professional and external counselling, support and advice through our Employee Assistance Programmes

  • A range of discounts from services and products through our BOOST programme

  • Recognition if you successfully refer any friends or family to work for PSN

  • Formal recognition of your service, from five years of service with us

  • Kiwi saver paid in addition to your wages

  • Ability to purchase up to an extra 10 annual leave days

Please contact us at Recruitment@psn.org.nz if you have any questions or would like a copy of the Role Profile.

To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.

E hika ma, Tono a mai! (What are you waiting for )… join our team and be part of the solution!

Presbyterian Support Northern

About Presbyterian Support Northern

Presbyterian Support Northern is one of Aotearoa New Zealand’s leading providers of social, health, and disability services.

We have a long history supporting some of New Zealand’s most vulnerable people – a legacy that dates back to 1884.

Today, our social services are comprised of Lifeline Aotearoa, Family Works and Shine, while our health and disability services are grouped under Enliven.

We also have a strong focus on business and community development through our Communities Feeding Communities initiative in Auckland, as well as fee-for-service training for businesses and community groups (DVFREE and Shine RESPOND).

With around 900 staff, we deliver valued services from regional sites throughout the upper North Island from Taupō to Whangārei.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Auckland, NZ
Year Founded
1884
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