Posting number: 0801-26-22-89AM
Department: Technology, Management and Budget
Job classification: Information Technology Technician 7-E9
Posting type: Open
Categories: IT and Computers
About DTMB:
The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.
About this position:
Member of the team responsible for providing IT support to State of Michigan employees and partners. Log and track requests received from clients. Investigate, evaluate and resolve reported support issues and requests. Responsible for providing technical assistance in the implementation of technology and automation initiatives. Responsibilities including, but not limited to: log, categorize, prioritize incidents, perform initial diagnosis and determine if escalation is necessary, installing and maintaining software, serving as a troubleshooter in the implementation and use of workstations and associated software and hardware; and answering technical phone lines.
View the position description here: ITT 7-E9
Additional Requirements and Information
Please attach your cover letter, resume, and OFFICIAL transcript to your application. Failure to do so will result in your application not being considered.
In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employmentDTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. DTMB does not participate in STEM-OPT
Education
Possession of a certificate in information systems, data processing, electronics technology, mainframe operations, or microcomputer systems gained through completion of a one-year, college level curriculum.
Experience
Information Technology Technician 7
No specific type or amount is required.
Information Technology Technician 8
One year of experience equivalent to an Information Technology Technician 7.
Information Technology Technician E9
Two years of experience equivalent to an Information Technology Technician, including one year equivalent to an Information Technology Technician 8.
Significant on-the-job or other technical training that can be shown to provide the required knowledge of information systems equivalent to that gained through completion of a one-year, college level curriculum may be substituted for the post-secondary certificate.
Possession of an associate's degree in information systems, data processing, electronics technology, or microcomputer systems may be substituted for one year of information technology technician work experience.
View the job specifications at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyTechnician.pdf
Every day the contributions and achievements of State of Michigan employees have a direct impact on over 10 million Michiganders across the state. If you're looking for a fulfilling career in state government that can make a real difference in the lives of others, you can find your place working with us. We have opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more.
Join our team for an:
- Opportunity to make a difference
- Challenging and rewarding work
- Competitive salaries
- Fun working environment
- Great benefits (community service, vacation and sick leave, paid holidays, paid parental leave, longevity bonuses)
- Job stability and career advancement
- Flexible alternative and remote work schedules
- Tuition discounts and student loan forgiveness
- Professional development/training
- Employee discount plan
With positions in over 18 state departments, your perfect career fit is waiting for you at the State of Michigan.
From urban centers to beach towns to the great outdoors, the opportunities are endless in Pure Michigan. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Ready to join our team? Visit www.Michigan.gov/Employment to search hundreds of state job openings by key word, job type, location, department, job category, salary and more.
The State of Michigan is an Equal Opportunity Employer. We aim to recruit, hire, develop, and retain a diverse and high performing workforce. Our diversity helps drive our creative and effective problem solving, mutual respect, teamwork, and effective communication with the people we serve.
Follow us on social media at www.Michigan.gov/SocialMedia and search hashtag #MiGovJobs for updates from state agencies.
