Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clients, Hartman’s mission is to create meaningful business outcomes that foster growth, greater financial returns and market dominance. By developing a deep understanding of the business challenges arising from poorly aligned technology and uncovering the transformational opportunities that result from strategically aligned technology, we set the path to advance, cultivate and leverage people, processes and systems to change and transform organizations. At Hartman, we deliver powerful business outcomes by leveraging technology strategy as a gamechanger for our clients.
The Helpdesk – Tier 2 Support role serves as an escalation point for Tier 1 support and provides advanced technical support to the user base within one of Hartman's Commercial Real-Estate clients. Support is provided via phone, email, text, and in-person/on-site visits to users at any of our ten locations surrounding the Baltimore, MD area. Candidates for this position should possess strong communication, customer service, and advanced technical skills.
Job Type: Contract to Hire
Benefits: N/A
Hartman Executive Advisors was founded on a simple but firm belief that every business needs technology leadership in order to power forward in today’s world. So, we set out to create something different: a technology leadership and advisory firm designed to bring executive-level IT strategy, guidance, and governance to mid-market businesses and nonprofits. Because we don’t sell or resell any technology, we are able to sit on our clients’ side of the table and help them make the right technology investments to achieve their business goals at the most efficient cost.
Founded in 2004, Hartman has a dedicated team of 80+ IT and cyber professionals who work for our clients across the country. Our team is made up of senior leaders – CIOs, CTOs and CISOs, who know your industry and bring best practices to help organizations be more efficient, competitive, and strategic by using IT to drive their business goals. In addition, we have subject matter experts who bring deep expertise in specific technology disciplines, such as cybersecurity, software selection and utilization, change management, project leadership, etc.
This talent allows our clients to benefit from leveraging a full IT team on an as-needed basis at a fraction of the cost. We call our model co-sourced, meaning that we partner with your IT staff and vendors, we don’t replace them.
