Application Deadline: 31 March 2026
Department: Service - Call Centre/Customer Service
Employment Type: Fixed Term - Full Time
Location: India/Mumbai
Reporting To: Helpdesk Team Leader
JOB TITLE: Helpdesk Executive
REPORTING TO: Help Desk – Team Leader PURPOSE OF THE ROLE Attend to Calls pertaining to customer complaints, data management and reporting.
KEY RESPONSIBILITIES
KEY INTERFACES
EDUCATIONAL QUALIFICATIONS / TRAINING

Solutions that enhance the customer experience you deliver.
In retail stores, restaurants, hotels and banks around the world, Glory’s solutions enable customer choice, automate routine processes and release staff time to focus on delivering the best experience to customers. After all, it’s the experience you deliver that sets you apart from your competitors and keeps your customers coming back.
We offer peace of mind. We enable transformation. We empower people. We do all this by releasing companies from the burden of low value activities, and helping our customers enhance the value that their staff and facilities add to their business.
Our experienced professionals around the world are committed to the success of our customers, partners and communities to create a safe, confident path forward.
Our parent company GLORY Ltd. is headquartered in Himeji, Japan. For more information about GLORY Ltd., please visit www.corporate.glory-global.com