At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Manage complex technical issues beyond the Technician I scope, including advanced software troubleshooting and hardware diagnostics.
Provide thorough remote assistance using tools like remote desktop applications, with occasional on-site visits for unresolved issues.
Mentor junior staff, imparting knowledge and promoting best practices. Propose enhancements to helpdesk processes and contribute to IT projects such as software rollouts and hardware upgrades.
Develop and maintain technical documentation and user guides for common issues and procedures, ensuring comprehensive support and user empowerment.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
024556
Job Category:
Information Technology
Primary Location City:
Chennai
Primary Location Region:
Tamil Nādu
Primary Location Postal Code:
600089
Primary Location Country:
India
Additional Posting Location(s):
NSM Bangalore Block I
At Mr. Cooper, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Is Mr. Cooper your kind of place? If so, we can't wait to hear from you.
Visit careers.mrcooper.com for current job openings.
Mr. Cooper is a proud equal opportunity employer.
NMLS #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org)
Nationstar Mortgage LLC d/b/a Mr. Cooper
Equal Housing Opportunity
Legal: www.mrcooper.com/legal
This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.
Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Mr. Cooper Group Inc. (NASDAQ: COOP).
