Upright Talent

Helpdesk Consultant (Customer Service) (Filled)

Upright Talent  •  Johor Bahru, MY (Onsite)  •  2 months ago
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Job Description

Your Roles .

  • Provide first level contact and resolve customer issues
  • Escalate unresolved queries to the next level of support
  • Walk customers through problem solving process
  • Ensure customer enquiries are followed up promptly
  • Ensure proper recording, documentation and closure 

All you need to know .

  • Attractive remuneration package
  • Comprehensive benefits (Allowance + Bonus)
  • Structured career progression
  • International exposure
  • Training provided
  • Enjoy work life balance with 5 working days
  • Willing to work in Setia Indah area

Ideal Candidates .

  • This position is ideal for candidates with experience in customer or helpdesk support, as well as a willingness to engage with customers, and fresh graduates are also welcome to apply.



Upright Talent

About Upright Talent

Agensi Pekerjaan Upright Talent Sdn Bhd (JTKSM 1111) is a looking forward company focused on Recruitment and Talent Acquisition that are needed for the 21st century. As a Malaysia born recruitment firm, we have a good understanding of the needs and trends in Malaysia’s Job Industry. We believe that every organization’s success is largely determined by the quality of its people, and it starts with hiring the right people.

Today, we are actively connecting with hundreds of clients every day with exceptional talents all around the world.

We come to the table as a partner rather than a service provider. We are committed to creating positive long-term outcomes for both our clients and our candidates. "People are your most important asset" - It is something we believe and why we are here.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Johor Bahru, MY
Year Founded
2019
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