The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation.
Requirements
Ranked at 163 in the INC. magazine’s prestigious list of 500 fastest growing companies in the U.S, Essnova is an award winning, and mature small business offering broad range of technology and programmatic support services to the governmental and commercial customers. Essnova’s CEO is proud to be awarded with the Alabama’s SBA 2020 Small Business Person of the Year recognition.
We offer specialization in SETA Services, Geospatial, Environmental and Medical Services. Our Technology Integration/VAR reseller unit augments our services with SME Support, products and licensing from hundreds of manufacturers.
Essnova offers a highly capable management team, delivering mature management services as demonstrated by our Federal and commercial exceptional past performance. We utilize ISO-registered commercial best practices to deliver highly efficient and responsive solutions. Our team works diligently to ensure that we continue to be the world-class small business in our customers’ vendor portfolio.
Comprised of solution architects, engineers, subject matter experts – Team Essnova stands ready to assist our customers with deploying enterprise, agency wide solutions from assessment, concept, design, technology solutions procurement, implementation, training and ongoing maintenance and management.
We are the American Dream- a company comprised of normal everyday people who have a shared vision of being a contributing part of how this country and its people communicate, work together, and share together through technology and connection. This vision is what gives us the continued drive and excitement of working with the Federal agencies and Commercial organizations that are our clients, who all share our desire and goal to facilitate the implementation of systems and services that help communication and collaboration expand and be available to all who can benefit.
