CPM Holdings, Inc. is a diversified leading global supplier of processing equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials, and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the food you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com.
The IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service, operational excellence, and continuous improvement of IT support services. This position oversees daily Service Desk operations, develops Help Desk personnel, manages service performance, and ensures Service Level Agreements (SLAs) are achieved.
This is a full-time, on-site leadership position based in Waterloo, Iowa. The successful candidate provides direct leadership and coaching to the Help Desk team while partnering with Infrastructure, Applications, Information Security, Human Resources, and business leadership. The role supports employees across North America, Europe, Asia, and other global locations.
CPM values diverse educational and professional backgrounds. Relevant military education, technical training, certifications, and leadership experience are valued and will be considered alongside traditional academic and civilian experience when evaluating qualified candidates.
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
From the food you eat to the fuels you require, CPM plays an important role in building a more efficient and sustainable world. Our experienced team and family of trusted brands are working together to make our planet a better place to live.
Feed Solutions: We’re innovating nutrition for both people and animals. Our processes and equipment extract oils and plant-based proteins and create ground and pelleted feed for livestock.
Fuel Solutions: Our extensive experience in processing agricultural material has made us a leader in renewable fuel production. We help our customers create renewable diesel, ethanol, sustainable aviation fuel, biogas and energy storage technologies, and our machines create wood pellets, firelogs and briquettes that provide sustainable, renewable cleaner-burning fuels.
Build Solutions: From the extrusion machines that help create parts for mobility markets to processes that solve complex recycling challenges to equipment that promotes the use of sustainable aluminum packaging, we contribute the materials and processes to build a better world.
