abra

Help Desk / IT Operations Specialist

abra  •  Center, TX (Onsite)  •  1 month ago
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Job Description

We’re looking for a sharp, hands-on IT professional to join our team. This is not a classic help desk role—it’s a mix of support and system-oriented project work, suited for someone curious, proactive, and technically driven.

What You’ll Do

  • Work on IT projects, not just ticket-based support
  • (e.g., implementing Okta, managing user enrollments, identity systems)
  • Handle Identity Management and MDM operations
  • Support and manage environments across Google Workspace and endpoint systems
  • Work with tools like MDM platforms and Microsoft Intune (experience is a plus)
  • Troubleshoot across Mac and Windows laptops
  • Occasionally assist with basic mobile device issues (nice to have)

Requirements

  • 1–3 years of experience (or equivalent hands-on experience)
  • Background from a tech company – strongly preferred
  • Strong understanding of identity management principles
  • A problem-solver mindset – someone who digs in, researches, and gets things done
  • High ownership, curiosity, and a real passion for technology
  • Service-oriented but with a “figure it out” attitude
  • Relevant military experience is welcome if you’re sharp and motivated

The Role

  • Full-time, on-site in Tel Aviv (5 days a week)
  • Work as part of an 8-person IT team (2 in Help Desk)
  • Fast-paced environment with real growth and learning opportunities
abra

About abra

abra is composed of over 1,000 experts delivering cutting-edge tech solutions across BI & AI, ERP, CRM, Cyber, Cloud & Infrastructure, R&D, Web & Mobile, e-Commerce, and more.

We specialize in integrating technological systems with business goals – creating smart, scalable, and customized solutions that help our clients grow.

As a trusted partner of leading software providers like Microsoft, Salesforce, SAP, Oracle, Priority, Magento, monday.com, AWS, and Red Hat, abra delivers solutions that span from core system development and implementation to strategic consulting and ongoing support.

We work across industries to deliver innovation, stability, and long-term value.

Our DNA: people, processes, and tech – driving innovation and real business impact.

Want to grow your skills and career? Join us!

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
Ra'anana, IL
Year Founded
Unknown
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