abra

Help Desk

abra  •  Center, TX (Onsite)  •  2 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

abra professional services is seeking a Help Desk Specialist!

Key Responsibilities:

  • Provide phone-based technical support and internal Help Desk assistance to company employees.
  • Troubleshoot and resolve hardware and software issues on desktop and laptop computers.
  • Support mobile devices, tablets, and various peripheral equipment.
  • Handle application-level issues and provide support for CRM, ERP (Tafnit), and BI systems.

Location: Bnei Re'em

Requirements

Requirements (Must-Have)

  • 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience.
  • Solid knowledge of Operating Systems (OS).
  • Proficiency in Microsoft Office applications.
  • Proven experience in troubleshooting desktop and laptop hardware/software issues.
  • Strong ability to diagnose and resolve email-related issues.
  • Hands-on experience with peripheral equipment, including printers, scanners, etc.

Advantages:

  • Previous experience working as part of a support team.
  • Familiarity with QlikView / Qlik Sense.
  • Familiarity with the Tafnit ERP system.
  • Familiarity with Salesforce.
  • Knowledge of Active Directory (AD).
  • Familiarity with the Exchange management interface.
abra

About abra

abra is composed of over 1,000 experts delivering cutting-edge tech solutions across BI & AI, ERP, CRM, Cyber, Cloud & Infrastructure, R&D, Web & Mobile, e-Commerce, and more.

We specialize in integrating technological systems with business goals – creating smart, scalable, and customized solutions that help our clients grow.

As a trusted partner of leading software providers like Microsoft, Salesforce, SAP, Oracle, Priority, Magento, monday.com, AWS, and Red Hat, abra delivers solutions that span from core system development and implementation to strategic consulting and ongoing support.

We work across industries to deliver innovation, stability, and long-term value.

Our DNA: people, processes, and tech – driving innovation and real business impact.

Want to grow your skills and career? Join us!

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
Ra'anana, IL
Year Founded
Unknown
Website
abra-it.com
Social Media