Boardroom Appointments - Global Human and Talent Capital

HEC Network Operations 2nd Level Support

Boardroom Appointments - Global Human and Talent Capital  •  Pretoria, ZA (Onsite)  •  2 months ago
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Job Description

HEC Network Operations 2nd Level Support

Minimum Requirements:

Experience

  • Minimum 3-5 years relevant experience, working as a network engineer in enterprise production or data center environments

Technical Skills

  • Ability to process more complex network issues with a high degree of autonomy
  • Working on monitoring/ orchestrator tools
  • Knowledge of security aspects of systems

Other Skills

  • Foundational ITIL knowledge
  • Working via standard ITSM tools
  • Technology Certification(s) CCNA/CCNP preferred.
  • ITIL certification/s
  • Experience in a customer-facing engineering role

Responsibilities:

  • Ensure stability, performance, and security of the HEC network
  • Perform tasks associated with Service Requests and Incident Management Processes.
  • Perform lifecycle management/change management activities
  • Work with Network Ops 3rd Level Support on identifying unknown errors
  • Document findings in the Known Error Database (KEDB).
  • Assist Service Desk and Level 1 support staff to incrementally take over more tasks.



Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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