Job Description

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We partner with well-known companies—the ones you use every day—helping them improve their operations with innovative technologies and solutions.

Your Role as a Customer Support Agent:

• Provide customers with excellent support and service via phone, email, social media, and mobile applications.
• Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues effectively.
• Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Requirements

• Speak Hebrew fluently
• Can confidently communicate in English (B2 level, both written and verbal)
• Ideally have previous experience in customer support—but if not, full training will be provided

Benefits

• Additional health insurance
• Monthly expenses subsidy of 60 EUR/net (phone, internet, parking, sports, etc.)
• A performance-based bonus model (both individual and team results)
• Rewards for successful referrals
• Team activities and events
• A modern office in the heart of Tallinn