Job Description

Level: Experienced
Job Location: Auto Value Muskegon South - Muskegon, MI 49444
Position Type: Full Time
Job Shift: Day
Job Category: Sales
Heavy Duty Parts Specialist – Muskegon, MI South
Full-Time | Growing Heavy Duty Division
Join us as we continue to expand our Heavy Duty Parts business and deliver exceptional service to our customers. We’re excited to welcome a driven, knowledgeable professional to our team who’s ready to make an impact.
As a Heavy Duty Truck Parts Specialist, you will play a key role in supporting and growing our Heavy Duty Parts program across the Muskegon, MI south region. This is a great opportunity to work with a dynamic team and contribute to a rapidly growing segment of our business.
About Us
We are a leading Full Line Heavy Duty Truck Parts Distributor dedicated to providing top‑quality products and outstanding service. Our company is committed to growth, innovation, and employee development. We’re looking for an ambitious individual who shares our passion for excellence and wants to help elevate our Heavy Duty Parts program.
Key Responsibilities
- Use your Heavy Duty Parts expertise (minimum 2 years, all‑makes preferred) to support customers with accurate parts identification and solutions.
- Demonstrate our “Never Say No” philosophy by gathering the right information to locate any Heavy Duty Truck part needed.
- Partner with Territory Sales Managers (TSMs) to identify new sales opportunities and promote our full Heavy Duty product line.
- Provide timely follow‑up with customers to ensure correct part selection and exceptional service.
- Assist management in developing and executing sales promotions to drive Heavy Duty growth.
- Help establish and maintain Heavy Duty inventory levels for supported stores based on customer demand.
- Make daily outbound sales calls to generate leads and strengthen customer relationships.
Why You’ll Love Working With Us
- Opportunity to be part of a rapidly growing Heavy Duty Parts division.
- Strong commitment to employee development and long‑term career growth.
- Competitive compensation package.
- Supportive, team‑oriented work environment where your contributions matter.
The Perks:
- Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
- Paid-Time-Off and Paid Holiday potential.
- Comprehensive Benefits: Enroll in our available plans which include health, dental, vision, employee assistance, 401k with company match, and more!!
- Discounts: Inquire on the vast employee discount opportunities including cell phone plans, hotel room discounts, and much more!
- Perks for Students: Enroll in continuing education and receive tuition reimbursement, apply for potential scholarships, and take part in our established relationship with Northwood University for tuition discounts.
Heavy Duty Parts Specialist ~ Muskegon, MI South Who We Are:
- Auto-Wares Group of companies is a network of company teams that stretch across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
- Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full-service programs.
- We proudly support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest.
- We put people at the heart of everything we do, recognizing that people are the core of our business.
- Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you are part of our family.

Qualifications:
-  Minimum 2 years of experience in Heavy Duty Parts, with a strong preference for comprehensive knowledge across all makes.
-  Proven ability to effectively source and identify Heavy Duty Truck parts.
-  Excellent communication and interpersonal skills, with a customer-centric approach.
-  Demonstrated ability to collaborate effectively with team members and management.
-  Strong organizational skills and attention to detail.
-  Ability to thrive in a fast-paced, dynamic work environment.