Job Description

Founded in 1951, Kriete Truck Centers is a third-generation, family-owned truck dealership group that is seeking an enthusiastic and customer-oriented individual to join our growing team as a Heavy-Duty Diesel Technician. Guided by our "KORE" values of Kriete Community, Ownership, Respect, and Excellence, our company's vision is to set the industry standard in every aspect of our business.

If your career goals include making valuable contributions in an exciting and growing company, making a positive difference in others’ daily lives, and collaborating with top professionals in the industry then consider joining our team!

Benefits:

• $22+/hr, based on experience
• 401(k) w/ Employer Match
• Health, Dental, & Vision Insurance
• Paid Time Off
• 10 Paid Holidays
• Referral Program
• Tuition Reimbursement
• Performance Incentives
• Safety Boot and Prescription Safety Glasses Reimbursement Programs
• Paid Job Training
• Career Advancement Opportunities
• Employer-Paid Basic Life & STD Insurance
• Optional LTD and Additional Supplemental Insurance Available

At Kriete Truck Centers, it’s not just about trucks – it’s about people. Every unit that rolls into our shops represents a driver depending on us to get them back on the road safely. Whether it’s a long-haul fleet delivering essential goods or an independent owner-operator trying to make it home, our technicians’ skill and expertise are what keep them moving.

This Heavy-Duty Diesel Lead Technician position is based at our Janesville shop, a satellite of our larger Madison store. We are looking for a strong, hands-on leader to oversee our service operations and drive team success. The ideal candidate thrives in a collaborative, fast-paced environment, leading by example with integrity, accountability, and a focus on quality.

This role is as much about culture as it is about technical skill. You will be mentoring technicians, ensuring efficient workflow, and fostering a positive shop environment where safety, respect, and pride in workmanship come first.

Key Responsibilities:

• Supervise, train, and mentor our team of diesel technicians to maximize productivity and quality.
• Oversee shop operations, setting priorities and assigning work to meet deadlines.
• Ensure all repairs and maintenance meet company standards for safety, quality, and customer satisfaction.
• Coordinate, review, and approve repair orders, estimates, and parts needs with the service advisor.
• Maintain open communication with customers, drivers, and internal departments regarding service updates and timelines.
• Implement and monitor shop safety procedures, regulatory compliance, and preventative maintenance schedules.
• Conduct quality control inspections and address performance issues as needed.
• Coordinate with other shifts to maintain consistent workflow and service delivery.
• Utilize shop management software to track repairs and technician performance.

Qualifications & Skills:

• Proven leadership and supervisory skills with the ability to motivate and develop a team.
• Strong diagnostic and repair knowledge in diesel engines, hydraulics, electrical, and brake systems.
• Ability to prioritize multiple tasks in a high-volume and fast-paced environment.
• Excellent written and oral communication and customer service skills.
• Proficient with various computer-based repair management systems.
• Must be safety-conscious and detail-oriented.
• Able to lift up to 50 lbs and perform physically demanding tasks when necessary.

Education & Experience:

• High school diploma or equivalent
• Minimum 5 years of hands-on diesel mechanic experience beyond preventative maintenance.
• Technical training not required but preferred.
• At least 3 years of supervisory or lead technician experience.
• Valid driver’s license required
• CDL Preferred but not required

At Kriete Truck Centers, our commitment to customer satisfaction coupled with a strong workplace culture focused on excellence are the pillars of our success. Join a team where your contributions make a difference, and together, we will continue to raise the bar for excellence in our industry!

Kriete Truck Centers affords equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap, or veteran status.