Job Description

Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE: Heavy Duty Cleaner

DEPARTMENT: Engineering

GRADE/FLSA STATUS: H8-Non-Exempt

BADGE TYPE/COLOR: Work Permit - Peach

REPORTS TO: Supervisor, EVS

SUPERVISES: N/A

Clean and maintain the appearance of the casino’s public areas and restrooms to properly care for the facility and provide a fresh, clean environment to guests

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Vacuum carpeted areas

• Clean trash urns and ashtrays

• Sweep and mop tile, brick, concrete, and all other hard surfaces

• Clean furniture, machine and chair bases, soiled fabrics, signage, and light fixtures

• Safely operate extractor equipment, floor scrubber, shampoo machine, polishing machine, special vacuum cleaners and scrubbers, and escalator cleaning equipment

• Identify areas of the property requiring attention to maintenance and cleanliness

• Be a participative member of the team by volunteering and being involved in projects, committees, and task forces, by providing input and suggestions

• Proactive with incidents and issues, ensuring resolution with employees

• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• High school diploma/or GED required

• A valid N.C. driver’s license is required, CDL preferred, with no more than one (1) DUI conviction or three (3) or more moving violations, three (3) or more traffic citation convictions in the past three (3) years (from date of conviction), or a conviction for suspension or a conviction for at-fault accident within the last 3 years is required

• Must demonstrate the following essential knowledge and skills:

  • Knowledge of floor machines and cleaning equipment

  • Knowledge of cleaning chemicals, shampoos, strippers, and waxes

  • Ability to handle multiple priorities in a fast-paced environment

  • Neat, professional appearance with excellent personal hygiene

  • Ability to work independently

  • Documented teamwork behaviors and attitudes

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations

• Must be able to maneuver to all areas of the casino and surrounding property

• Must be able to bend, reach, kneel, twist, and grip items

• Must be able to push, pull, and carry up to 50 pounds

• Must be able to respond to visual and aural cues

• Must be able to work on ladders and lifts

• Must be able to read, write, and speak English

• Must be able to operate in mentally and physically stressful situations

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality

• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee

Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.22.25