Role title: Heart Lung Work Up Administration Officer
Role type: Permanent part time 4 days/ week (Monday-Friday)
Role grade: Administration Officer Level 3, (Year 1-2)
Department and location: Heart Lung, St Vincent’s Public Hospital, Sydney
Salary: $71,072.43 – 73,287.41 (pro-rata) + super + salary packaging
Welcome to St Vincent’s Hospital Sydney
Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.
Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.
Read on to explore this exciting role and the fantastic perks waiting for you here.
About the role
As our Patient Administration Officer, you'll play a key role behind the scenes, ensuring the smooth coordination of patient administration and supporting the delivery of high-quality patient care. Working 4 days per week (Monday–Friday), you'll work closely with patients, clinicians and multidisciplinary teams to keep the clinic running efficiently. In this role, you will:
Deliver outstanding patient service by welcoming patients, responding to enquiries, coordinating appointments and supporting patients and families with empathy, professionalism and respect.
Coordinate patient administration by maintaining accurate electronic medical records, managing documentation and supporting clinical staff with patient information and clinic workflows.
Work collaboratively across the hospital by liaising with medical, nursing, allied health and administrative teams to ensure seamless patient care and efficient clinic operations.
Keep the clinic running efficiently by coordinating interpreters, managing mail, ordering supplies, processing data entry and providing a wide range of administrative support to the healthcare team.
Take ownership and solve problems by managing competing priorities, resolving administrative enquiries, escalating issues appropriately and contributing to a high-performing, patient-centred service.
About you
We're looking for someone who is organised, proactive and thrives in a fast-paced healthcare environment. You'll bring:
Excellent computer and data entry skills, with confidence using Microsoft Office and patient administration systems while maintaining a high level of accuracy.
Outstanding organisation and time management skills, with the ability to juggle competing priorities and keep things running smoothly.
A positive, can-do attitude, with a willingness to learn, take initiative and support a collaborative team.
Exceptional communication and customer service skills, with the confidence to engage professionally and compassionately with patients, families and multidisciplinary teams.
Certificate III in Health Administration (or equivalent healthcare administration experience), combined with strong problem-solving skills, attention to detail and a commitment to delivering outstanding patient care.
What we can offer you
Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
Professional advancement: Accelerate your career with study leave and Curran Foundation scholarships
Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
The closing date for applications is 03 August 2026 Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
Respectfully, this role is not open to recruitment agencies.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
