Job Description

Job Title: Hearing Instrument Specialist

Location: Goodyear, Arizona

Compensation: $25.00 – $27.00 per hour

About the Organization

A long-standing, patient-centered healthcare group is seeking a Hearing Instrument Specialist to join its expanding team in Goodyear, AZ Established with a mission of providing exceptional care, the organization continues to be a trusted provider in specialties including ENT, Allergy, Audiology, Facial Plastics, and Sleep Medicine.

The team promotes a professional environment that remains positive and supportive, with strong emphasis on employee morale, clinical quality, and collaborative care. Employees enjoy a comprehensive benefits package that reflects the organization’s commitment to health, wellness, and work-life balance.

Reporting to the Director of Operations, the Hearing Instrument Specialist is responsible for conducting diagnostic testing and providing support to the on-site Audiologist in managing hearing instruments. This role requires strong clinical knowledge, excellent patient communication skills, and comfort working with individuals across various age groups—children (5+), adolescents, adults, and older adults.

The ideal candidate is detail-oriented, adaptable, and committed to delivering an outstanding patient experience.

Essential Duties & Responsibilities

• Perform diagnostic hearing assessments and assist the Audiologist with hearing instrument fittings and follow-up care.
• Provide guidance and support to patients regarding hearing instruments, maintenance, and usage.
• Maintain professional and supportive interactions with patients, families, vendors, and internal team members.
• Apply working knowledge of the auditory system and auditory rehabilitation techniques.
• Ensure accurate documentation and adherence to clinical standards and organizational protocols.

What an ideal new team member looks like:

• Demonstrated working knowledge of the auditory system and auditory rehabilitation.
• Flexible and adaptable to operational changes and patient needs.
• Strong interpersonal and communication skills.
• Ability to maintain professionalism in a fast-paced clinical environment.

Work Environment

• Primary work setting is a general office environment.
• Noise levels are consistent with standard office conditions.

Physical Requirements

• Ability to walk, stand, bend, squat, climb, kneel, turn, and twist on an intermittent or continuous basis.
• Ability to lift up to 50 pounds.
• Ability to grasp, push, and pull objects such as files and cabinet drawers, and reach overhead.
• Ability to operate standard office and clinical equipment, including computers, printers, fax machines, and telephones.
• Requires normal or correctable vision and hearing.
• Must be able to accurately perform duties essential to the role.

If you meet all of our criteria and would like to be considered, please apply with your most updated Resume/CV. Cover letter and references are preferred but optional. We look forward to meeting you!

Requirements

• High school diploma or GED
• Experience in conducting hearing tests, assessments, and consultations with accuracy
• Commitment to patient care and improving quality of life for individuals with hearing conditions
• Prior experience in hearing care or a related healthcare field is a plus