Job Description
Healthy Families America Family Service Specialist- Family Visitor
Department: Healthy Families America
Employment Type: Full Time
Location: East Providence - Bullocks
Reporting To: Kristen Roache
Compensation: $24.00 / hour
Support Families. Strengthen Communities. Change Lives.
EBCAP is seeking a compassionate and dedicated Healthy Families America (HFA) Family Visitor to provide home-based support to families with young children. This role offers the opportunity to make a lasting impact by helping families build healthy relationships, access critical resources, and achieve their goals in a strength-based, family-centered environment.
The HFA Family Visitor is responsible for providing structured home-visiting services designed to support child development, parenting skills, family health, and overall well-being. Key responsibilities include conducting home visits, completing assessments, developing family-centered goals, and connecting families with community resources while ensuring compliance with Healthy Families America and Rhode Island Department of Health standards.
Why Join EBCAP? At EBCAP, you'll be part of a mission-driven organization committed to improving the lives of children and families throughout our community. Your work will have a direct and meaningful impact every day.
Key Responsibilities
Family Engagement and Support
- Conduct regular home visits centered on parenting, child development, and family wellness
- Partner with families to establish goals and create actionable plans
- Provide strength-based, culturally responsive guidance and support
Resource Coordination and Community Connection
- Connect families with internal programs and community-based services
- Develop and maintain referral networks to expand support options
- Guide families through available home visiting program options to ensure best fit
Assessments and Documentation
- Complete required screenings and assessments in accordance with program guidelines
- Maintain accurate, timely documentation aligned with EBCAP and RIDOH expectations
Collaboration and Program Participation
- Participate in reflective supervision, ongoing training, and quality improvement activities
- Collaborate with programs such as Head Start, WIC, Behavioral Health, and Health Centers to ensure coordinated care
- Support outreach and recruitment efforts to engage eligible families
Skills, Knowledge and Expertise
Skills
- Strong interpersonal and communication skills (written and verbal)
- Ability to build trust and maintain professional boundaries
- Strong organizational and time management skills
- Ability to work independently while effectively using supervision
- Cultural competence and ability to work with diverse populations
- Basic computer and documentation skills
- Bilingual ability (Spanish, Portuguese, or Creole) is a plus
Required
- High school diploma or equivalent
- Minimum of 3 years’ experience working with children and families
- Knowledge of early childhood development (birth to age five)
- Ability to maintain confidentiality and manage sensitive information appropriately
- Valid driver’s license and reliable transportation for home visits
Preferred
- Bachelor’s degree in Human Services, Social Work, Child Development, Education, or a related field
- Infant Mental Health endorsement
- Experience working within evidence-based home visiting or family support programs
Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
- Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
- Supplemental vision insurance (Delta Dental)
- Voluntary medical and dependent care flexible spending accounts
- Up to 3% matching 403(b) retirement plan
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Mileage reimbursement
- Tuition reimbursement
- Employer-paid professional development
- Employee assistance program
