
To tatou tikanga | Our culture
Our kaimahi are passionate people, each driven to contribute to better health outcomes, with a focus on priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoa’s commitment to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.
We are committed to ensuring our workforce reflects the community we support.
Ko wai mātou | About us
Whakarongorau Aotearoa (Whakarongorau), a social enterprise, is a virtual health and social services organisation with a proven record of connecting people seamlessly with care when they need it.
Whakarongorau has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
We use our healthy imagination to solve big problems by understanding the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up.
He Mahi Hei Whakamanawa i te Ngākau – Join Us in a Legacy of Care
We are recruiting for experienced Nurses and Paramedics in May 2026!
Join our Healthline team at Whakarongorau Aotearoa and use your clinical expertise and cultural strengths to uplift hauora and wellbeing across Aotearoa. We blend clinical excellence, digital innovation, and cultural depth to create a unified korowai of care, welcoming your journey as part of our transformative mahi.
Through Healthline and our dedicated Māori pathway, we provide 24/7 health navigation and advice, supporting people nationwide. We’re recruiting experienced Registered Nurses and Paramedics to join a kaupapa where your skills, lived experience, and cultural identity are respected, valued, and can make a real difference.
Our Kaupapa:
What to expect
What you bring
We’re proud of our kaimahi who bring clinical excellence and cultural depth. Their stories are powerful. Their mahi is transformative. And their presence is helping thousands of whānau feel seen, heard, and supported.
Ō mātou uara | Our values
E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them
“Ehara taku toa i te toa takitahi, engari he toa takitini.”
My strength is not that of a single warrior, but that of many

Whakarongorau Aotearoa // New Zealand Telehealth Services is the social enterprise running the Government-funded free to the public, 24/7 national telehealth services across seven digital channels.
Those 35+ services include Healthline, the COVID Healthline, the Vaccination Healthline, 1737 – Need to talk?, Quitline, the national sexual harm service Safe to talk, the Puāwaitanga counselling service, the cervical and bowel national screening coordination centres, and General Practice After Hours services.
We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
Whakarongorau-run services support the health, mental health, and social sectors across Aotearoa and have a positive impact on the lives of over 1.5 million people every year – connecting with 1 in 4 people in Aotearoa.
The services are supported by 12 clinical teams of registered nurses, mental health nurses, psychiatrists, counsellors, social workers, doctors, paramedics, poisons officers, health advisors, family and sexual harm professionals, and emergency triage nurses. Our
The majority of our 500 staff work from their homes across Aotearoa, and some from contact centres in Auckland, Wellington, and Christchurch. Whakarongorau also partners with iwi and Māori-owned organisations in Kaikohe, Heretaunga, and Rotorua.
The services we run are co-funded by Health New Zealand / Te Whatu Ora, MSD, ACC, NZ Defence Force, and the Department of Corrections.
Whakarongorau is owned by ProCare and Pegasus Health.