This is a remote position.
Job Overview:
Level Up Talent Solutions is seeking a Healthie EHR Technical Support Specialist to provide system support, configuration assistance, and technical troubleshooting for users of the Healthie platform.
This role focuses on ensuring smooth day-to-day operation of the Healthie EHR system, including user support, system setup, configuration, and issue resolution. The ideal candidate has experience supporting healthcare SaaS platforms and understands clinical or care-based workflows.
Key Responsibilities
Provide technical support for users of the Healthie EHR platform
Configure and maintain system settings based on operational requirements
Troubleshoot and resolve platform issues, errors, and user concerns
Support onboarding of new users, providers, or internal teams
Assist with system updates, feature setup, and configuration changes
Maintain documentation of recurring issues and resolutions
Ensure platform stability and smooth user experience
Coordinate with internal teams to support workflow requirements
Required Skills & Experience
Experience supporting EHR or healthcare SaaS platforms (Healthie experience is a strong advantage)
Strong technical troubleshooting and problem-solving skills
Familiarity with healthcare workflows or clinical operations
Ability to support non-technical users in a clear and structured manner
Experience in SaaS platform support or technical customer support roles
Strong attention to detail and documentation skills
Nice to Have:
Direct experience with the Healthie platform
Background in healthcare IT or clinical systems support
Familiarity with integrations or API-based healthcare tools
Experience working in remote or distributed support environments
Understanding of HIPAA-related workflows or compliance considerations
At Level Up Talent Solutions, we help growth-minded coaches, consultants, agency owners, and BPOs scale smarter, without burnout.
We’ve built a $0–$5M ARR business in just five years with zero outside funding. Now, we empower entrepreneurs to do the same by connecting them with Lean-Pro Talents, highly trained, proactive professionals from the Philippines who plug into your business, drive results, and support long-term growth.
Whether you're buried in admin or struggling to hire, we bring the people, systems, and structure to help you grow with clarity and confidence.
🔹 Who We Serve
Online businesses scaling to consistent monthly revenue
Coaches and consultants ready to delegate
BPOs and small enterprises needing smarter hiring
🔹 What We Offer
Virtual Assistant Services
Business Process Outsourcing (BPO)
Recruitment Process Outsourcing (RPO)
🔹 Why We're Different
Done-for-you, not DIY
Vetted Lean-Pro Talents™, not freelancers
Systematic, scalable solutions — no guesswork
Ready to level up your team and operations?
📩 Message us or visit: www.lvluptalentsolutions.com
