Neolytix

Healthcare Virtual Assistant/ Eligibility and Benefits - Hybrid (Eastwood)

Neolytix  •  Remote  •  1 month ago
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Job Description

Patient Registration & Intake

  • Greet patients and caregivers professionally via phone, email, and virtual platforms
  • Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation
  • Enter patient information into Electronic Health Records (EHR) and practice management systems
  • Maintain accurate and complete patient records in compliance with HIPAA regulations
  • Verify patient identity and update existing patient profiles as needed

Insurance Verification & Authorization

  • Verify insurance coverage and eligibility for services prior to appointments
  • Obtain pre-authorizations and referrals as required by insurance plans
  • Communicate patient financial responsibilities including copays, deductibles, and coinsurance
  • Process insurance information and ensure accurate billing documentation
  • Coordinate with insurance companies to resolve coverage questions and discrepancies
  • Stay updated on various insurance plans, policies, and procedures

Appointment Scheduling & Coordination

  • Schedule patient appointments based on provider availability and patient needs
  • Send appointment reminders and confirmations via phone, email, or SMS
  • Reschedule and cancel appointments as requested while maintaining optimal provider schedules
  • Coordinate with clinical staff to ensure smooth patient flow and minimize wait times
  • Manage appointment waitlists and fill cancellations efficiently

Pay: Php20,000.00 - Php35,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Current/ Last Salary
  • Expected Salary

Work Location: Remote

Neolytix

About Neolytix

Neolytix is a trusted management partner for healthcare organizations, delivering tailored support across revenue cycle and administrative operations. Powered by advanced technology and deep domain expertise, we reduce inefficiencies and help practices grow.

Our consultative approach and intelligent automation deliver measurable results—boosting collections, streamlining operations, and freeing providers to focus on what matters most: delivering quality care.

Our comprehensive services include:

🧠 Strategic Consulting – Payer strategy, contract negotiation, benchmarking

💰 Revenue Cycle Management – Billing, coding, credentialing

🧾 Patient Access – Virtual front desk, virtual assistant support

🩺 Clinical Support – RPM, CCM, Utilization Management

📘 Finance & Accounting – Bookkeeping, financial planning

🖥️ IT & Automation – Healthcare IT support, intelligent automation

📣 Marketing – Website design, digital growth, community engagement

Serving the U.S. healthcare community since 2012, we bring scalable, tech-enabled solutions that support better care and better business.

✔️ 270+ healthcare organizations served

✔️ 31 specialties supported

✔️ 40 states across the U.S.

✔️ 250+ team members strong

Smarter systems. Stronger practices. Better patient care.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Chicago, Illinois
Year Founded
2012
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