Job Description

Hourly Rate: $21/hour

The primary responsibilities of this person are performing testing for EPIC EMR on existing workstations, installing, and integrating workstations and peripherals onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills.

This Temporary Technician assignment will last approximately 6 months in duration depending on project needs. The initial work schedule for this position is forty (40) hours per week, Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m., with the possibility of overtime as needed. Once the project launches, work hours will increase to up to twelve (12) hours per day. Shifts will follow a three (3) days on / four (4) days off schedule, with hours either from 7:00 a.m. to 7:00 p.m. or 7:00 p.m. to 7:00 a.m. Please
note that this schedule is subject to change based on project requirements.

Applicants should have a valid drivers’ license and a car you can use on a daily basis. You should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications.

RESPONSIBILITIES:

• Travel and transportation of hardware on Long Island, five boroughs, and Westchester County
• Perform EPIC testing to validate device readiness for application Go-Live
• Install new workstations using SOP imaging and deployment process if needed.
• Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed.
• Integrate new workstations into the network environment.
• Test and troubleshoot functionality of workstation hardware/software.
• Provide documentation including client sign off, inventory information and post support resolution.
• Support project Go-Live activities at client sites, may require schedule modifications

QUALIFICATIONS:

Required:

• Ability to troubleshoot hardware and software problems.
• Understanding of wireless devices, and the process of integrating them onto a network
• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team.

Preferred:

• 1-2 years of experience in hardware and software installation/integration
• CompTIA A+ certification