Job Description

POSITION: Healthcare Security Supervisor

San Marcos, CA.

Pay: $31.70 per hour

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status

BCI seeks a dedicated and passionate Healthcare Security Supervisors to serve as an integral part of the security and care delivery team for a leading healthcare provider. The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.

JOB ROLES & RESPONSIBILITIES:

Essential Functions

• Directly supervise Officers at assigned locations.
• Assists in the training of Security Officers and review of post orders.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department.
• Periodic tours to secure areas.
• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations.
• Check for irregularities of suspicious activities and persons.
• Be in charge of preserving order.
• May enforce regulations pertaining to personnel and visitors.
• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place.
• Control access to client facility through the admittance process.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.
• The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.
• Monitors entrances and exits.
• Provides information regarding the facility and surrounding areas as requested by visitors.
• Prevents unapproved or unlawful entry.
• Prepare logs or reports as required for post, requiring detailed narrative reports.
• Other duties as assigned.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.

HIRING REQUIREMENTS:

Minimum

• High School Diploma

Preferred

• Associate degree or above
• Healthcare Security and/or Business Administration.

Licenses

• Security Guard Card

EXPERIENCE/ SKILLS/ TRAINING:

Minimum

• Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department
• Experience in dealing with the public in a service setting
• Minimum 1 year of customer service experience
• Know of or ability to learn security operations and procedures.
• Ability to write routine correspondence, including logs and reports.
• Excellent organizational and time management skills
• Strong attention to detail and ability to maintain a high level of accuracy
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office products with an emphasis on Excel

Preferred

• Prior healthcare security, or law enforcement/military experience preferred.
• 4-10 years of health care security experience/
• Previous Advaned Healthcare Security Officer Coordination Management skills and training desired

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Qualifications

MINIMUM HIRING STANDARDS
Must be at least 18 years of age
Must have a reliable means of communication (i.e., pager or phone)
Must have a reliable means of transportation (public or private)
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must have a High School Diploma or GED
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation

• Security: 2 years (Preferred)

• supervisory: 2 years (Preferred)