Job Description

Paladin Security is Hiring a Healthcare Security Guard!

Location: Thunder Bay, ON
Site: St. Joseph's Hospital – St. Joseph's Care Group
Pay Rate: CA$18.35–CA$23.00/hour
Employment Type: Full-Time
Work Setting: On-Site

Paladin Security is looking for compassionate, professional, and safety-focused Healthcare Security Guards to join our team at St. Joseph's Hospital in Thunder Bay

St. Joseph's Hospital is a specialized rehabilitative care hospital within St. Joseph's Care Group, providing rehabilitation, mental health, addictions, and complex continuing-care services throughout Northwestern Ontario.

In this role, you'll do much more than patrol hallways—you'll become an important member of the healthcare team by supporting staff, assisting patients and visitors, preventing incidents, and helping create a safe and welcoming environment for everyone.

If you're calm under pressure, enjoy helping others, and are looking for a career with opportunities for advancement, we'd love to hear from you.

Responsibilities

• Conduct regular patrols throughout hospital departments, parking areas, and surrounding grounds.
• Monitor access points to maintain a safe and secure environment.
• Respond promptly and professionally to emergency calls and security incidents.
• Assist healthcare staff with distressed patients and visitors using verbal de-escalation techniques.
• Provide excellent customer service by assisting patients, visitors, and hospital staff.
• Write accurate, detailed, and objective incident reports using digital reporting systems.
• Collaborate with police, fire, EMS, and other emergency responders when required.
• Maintain professionalism and situational awareness in a dynamic healthcare environment.

Requirements

Must Have

• Valid Ontario Security Guard License.
• Valid Standard First Aid & CPR Level C Certification.
• Record of immunization for:
• Measles
• Mumps
• Rubella
• Varicella
• Current 2-Step TB Skin Test
• Excellent verbal and written English communication skills.
• Ability to write detailed and accurate incident reports.
• High School Diploma or equivalent.
• Physical ability to stand and walk for extended periods, climb stairs, and respond quickly during emergencies.
• Ability to successfully pass a Vulnerable Sector Police Record Check.
• Strong customer service skills with a genuine passion for helping others.

Nice to Have

• Previous experience in:
• Security
• Customer Service
• Healthcare
• Community Outreach

• Career aspirations in:
• Law Enforcement
• Emergency Services
• Nursing
• Healthcare Administration

Benefits

• Competitive hourly wages.
• Career advancement opportunities with strong internal promotion pathways.
• Supportive and inclusive team culture.
• Ongoing paid training and professional development.
• Work in a rewarding healthcare environment where you make a meaningful difference every day.
• Daily pay options available.
• Employee recognition programs.
• Opportunities to build experience relevant to policing and emergency services careers.