Job Description

Key Accountabilities

• Ensure implementation of the approved warehouses and Quality procedures.
• Handle recall requests from the SFDA and the suppliers.
• Perform a risk assessment study of quality procedures and operations.
• Manage suppliers' selection and evaluation to ensure that they are providing services that meet the required standards.
• Manage complaints and ensure that they are resolved promptly and effectively.
• Manage deviations to ensure that they are investigated and corrected properly.
• Prepare and Implement proper CAPA plans to address any deviations, monitor the closing and effectiveness of the plan.
• Conduct all-procedure inspection of all warehouses as per the annual plan
• Readiness and facilitating performing the internal and external audit
• Ensure to validate new systems, processes before they are implemented in the warehouse.
• Applied temperature mapping study for warehouse and vehicles for JED branch
• Review and approve the temperature mapping plan and final reports for branches
• Provide FMT monthly report related to ESG (damage WH - damage in transit and tamer list of product expiry by period)
• Handle return from the customer for approval and inspection before return to valid stock
• Checking, and approving the labeling and co-packing process and related reports.
• Undertake any other duties or assignment as required from time to time by the management.

Communication & Work Relationships:

Internal

• Supply Chain Department
• Sales Department
• Customer Service Department
• Operations Department

External

• Vendors
• Saudi Food & Drug Authority SFDA

Qualifications/ Experience

Education: • Bachelor’s Degree in a related field, such as quality assurance, engineering, and sciences.

Field/Years of Experience: 2 to 3 years of experience in the filed.