Job Description

Healthcare Assistant Security Manager

Salary: $98,675.20

Location: Richmond

Shift: Monday-Friday 0700-1500 in dual supervisory role

• Position functions in dual role as day shift supervisor, so the shift is not flexible
• Would have to work holidays and then take another day off in the same pay period

BCI seeks a dedicated and passionate Healthcare Assistant Security Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.

Core Responsibilities Include:

• Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site
• Coaching, developing and leading Healthcare Security Officers and Supervisors on duty
• Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
• Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
• Verbally and physically de-escalating individuals as needed
• Directing persons causing a disturbance to exit the property in a calm and respectful manner
• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency
• Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors
• Reading and interpreting police reports, local and state law and procedure manuals
• Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
• Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards

On a typical day as a Healthcare Security Officer, you can expect:

• A fast-paced, exciting, and challenging environment;
• A collaborative and rewarding team atmosphere;
• Hospital patients, staff and visitors who count on your compassion and knowledge;
• To remain active, engaged, and moving;
• Ever-changing conditions that move from quiet calm to extreme urgency in an instant;
• To learn new professional and interpersonal skills;
• To make a positive impact on someone’s health and well-being every day!

Core Competencies:

• Security Basics: Ability to learn, retain and perform basic healthcare security functions;
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
• Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments;
• Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
• Leadership: Ability to motivate, inspire, and influence others.

Qualifications

Minimum Qualifications at Entry:

• Minimum of three years of supervisory experience in a healthcare setting
• Be 18 years of age and possess a high school diploma or GED
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Fluent in English writing and speaking
• Possess a valid government-issued driver’s license or state-issued I.D.
• Active state issued guard card preferred
• Participate in a pre-employment drug and background screening process
• Complete Healthcare competency assessment and training on defusing assaultive behaviors