Job Description
Healthcare Administrator
Department: London Centre
Employment Type: Contract
Location: London Centre
Compensation: £28,900 / year
*This is a contract role, please only apply if you are available immediately*
Contract end date - January 2027
Location Central London, Great Portland Street
Hours 3 shifts per week, across 7 days (no fixed days)
Shift times: 7:30am – 8:00pm (37.5 hours per week over 3 long days per week, 12.5 hour per shift)
Salary £28,900pa
About Us
At medneo UK, we’re reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI, CT, Ultrasound, and preventative health screening services, with a strong focus on quality, safety, and exceptional patient care.
We’re looking for Healthcare Administrator who want to make a difference, professionals who thrive in a busy, supportive environment and are passionate about delivering an outstanding patient experience every single day.
What you’ll be doing
- Welcome patients with warmth, guiding them through their diagnostic journey.
- Ability to manage high volumes of bookings with accuracy and speed.
- Handle queries from patients, referrers, and medical secretaries by phone, email, and portal, providing a professional, friendly service.
- Support the VIP referral pathway, ensuring priority handling and a seamless booking experience.
- Assist with clinical tasks such as observations, positioning, and ultrasound chaperoning.
- Manage referrals and bookings with accuracy, ensuring timely communication with patients and referrers.
- Prepare rooms and equipment for MRI, ultrasound, and health screening services.
- Keep records and RIS entries up to date, supporting compliance with ISO and healthcare standards.
- Follow up on leads from the website and health screening enquiries, engaging patients quickly and effectively.
- Work hand-in-hand with radiographers, doctors, and administrators to deliver a safe, efficient, and reassuring patient experience.
- Maintain high standards of infection control, MRI safety, and data confidentiality.
About you
Essential:
- Experienced in administration, ideally within healthcare, with excellent diary and time management skills.
- Confident communicator across phone, email, and face-to-face interactions.
- Compassionate and patient-focused, with the ability to balance admin precision and hands-on support.
- Adaptable, proactive, and resilient under pressure in a busy clinical setting.
- Tech-savvy with confidence using booking systems and Microsoft Office.
- Bonus points if you have skills in phlebotomy, cannulation, familiarity with ISO standards.
- Flexibility to work 3 shifts per week across a 7-day rota
Why Join medneo?
🌍 Work with an innovative healthcare provider redefining diagnostic imaging.
💼 Gain hands-on experience in advanced MRI, Ultrasound, and health screening services.
🤝 Join a supportive, patient-centred team culture.
📚 Opportunities to learn, grow, and develop your career in healthcare.
The medneo promise
Our Values: The medneo Promise
We are a values-led team, and we live these every day:
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Act With Courage – We speak up, take responsibility, and do the right thing, always.
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Patient & Customer Satisfaction – Patients are at the heart of every scan we do.
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Responsible & Accountable – We own our actions and honour our commitments.
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Service Quality – We’re always improving, always learning.
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Great Teamwork – We celebrate difference, lift each other up, and listen without judgement.
Apply Today
Ready to join a company where innovation meets compassion? We’d love to welcome you.
📧 Or contact: resourcing@medneo.co.uk
Everyone is welcome at medneo UK.
We actively celebrate diversity and are proud to be an inclusive, gender-equal, and supportive workplace. If you need any adjustments during the application process, just let us know.
