Job Description

Job Title: Healthcare Admin & Data Support Associate

Job Code: ERIN-BBPS

Position Type: Full-Time

Work Hours: 9:00 AM – 6:00 PM PDT

Work Days: Monday to Friday

Salary: $5 - $6 per hour, depending on experience

Company and Job Overview

Busy Bee’s Provider Services is a healthcare support and management company focused on helping providers and clinics improve operational efficiency. Our services include credentialing, billing, administrative support, and data management.

We are transitioning from legacy systems to advanced platforms such as Verity, Health Stream, and Healthie, and we are seeking a Medical Virtual Assistant to support this migration and provide ongoing administrative, credentialing, and billing assistance.

Key Responsibilities

Data Migration & Records Management

• Transfer and input patient demographics, provider licenses, and payer/insurance information from legacy systems into new platforms (e.g., Verity, Health Stream, Healthie).
• Ensure accuracy and completeness of transferred data.
• Organize, track, and maintain updated digital records post-migration.
• Assist in verifying and updating missing or outdated data elements as needed.

Credentialing & Licensure

• Audit provider documentation to ensure all credentials and licenses are valid and current.
• Review and update provider credentialing files.
• Verify licensure, certifications, and NPI details.
• Monitor expiration dates and flag non-compliant files.
• Assist in gathering and preparing documentation for credentialing and re-credentialing processes.

Administrative Support

• Schedule patient appointments and send reminders.
• Update and manage patient records using EMR systems (Healthie).
• Communicate with providers and internal stakeholders.
• Support the setup and maintenance of telehealth platforms.

Insurance & Billing

• Perform insurance benefits verification and eligibility checks.
• Support enrollment application processes and assist with appeals.
• Assist in claims processing and other billing-related tasks.
• Collaborate with internal staff for seamless process alignment.

Requirements

• Healthcare experience: Not mandatory, but familiarity with administrative processes and healthcare systems is preferred.
• Virtual Assistant experience: Minimum 1–2 years in a remote administrative or healthcare VA role.
• Medical license: Not required, though understanding of credentialing and healthcare procedures is advantageous.

Basic requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.