A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.
The health, safety and wellbeing of our team members and customers is our priority. The Safety team are vital in upholding that. We raise awareness. We give support and guidance around best practices. And we work together to co-create a happier, safer, and more energised workplace.
Are you passionate about supporting team members to recover well and transition safely back to work after injury? Do you have strong clinical reasoning, stakeholder engagement skills and a practical approach to early intervention and injury management?
As a Health & Wellbeing Advisor within our Supermarkets team, you will play a key role in supporting early intervention for injured team members and facilitating safe, sustainable return-to-work outcomes.
Reporting to the National Injury Manager, you will coordinate injury management and return-to-work activities, working closely with leaders, team members, healthcare providers, insurers and other stakeholders to promote recovery, reduce risk and support positive wellbeing outcomes.
You will also contribute to the development and implementation of injury management programs that help prevent workplace injuries, support early identification of risks and promote a safe working environment.
Coordinate the return-to-work process for injured or ill team members, including communication with key stakeholders.
Support early intervention strategies to assist team members to access timely care and recover safely.
Manage injury reporting and investigation processes, including documenting incidents, following up actions and maintaining accurate records.
Liaise with healthcare providers, insurers, treating practitioners, operational leaders and team members to support effective injury management.
Develop, monitor and review suitable duties and return-to-work plans in line with medical guidance and operational requirements.
Collaborate with managers and team members to identify suitable workplace accommodations, adjustments and modifications.
Ensure compliance with relevant workplace injury reporting obligations, insurer requirements, governing bodies and internal processes.
Support corrective actions and risk reduction strategies following workplace injuries.
Develop and implement injury management initiatives to prevent injuries and promote a safe working environment.
Monitor, evaluate and report on the effectiveness of injury management and return-to-work programs.
Use clinical experience, problem-solving skills and injury management knowledge to assess cases and support sustainable recovery outcomes.
Stay up to date with relevant industry trends, legislation, regulations and best practice relating to workplace safety, wellbeing and injury management.
You will bring a genuine passion for helping people recover, rehabilitate and return to meaningful work. You will be confident working with a range of stakeholders and able to balance care, compliance and commercial considerations.
Tertiary qualifications in a relevant health discipline, such as Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Rehabilitation Counselling, Nursing, Osteopathy or Social Work.
Strong clinical reasoning and assessment skills.
Experience in injury management, occupational rehabilitation, return-to-work coordination, workers compensation or a related field is desirable.
Ability to engage and influence across multidisciplinary teams to achieve shared outcomes.
Strong communication, case management and stakeholder management skills.
Ability to manage competing priorities and work across multiple cases.
Sound understanding of workplace injury management, early intervention and return-to-work principles.
A current driver’s licence and access to a car.
A genuine passion for supporting people through recovery and rehabilitation.
At Coles Group, you’ll have the opportunity to make a real difference to our team members, our customers and the communities we serve.
Join us and see the impact of your work every day.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 187521
Employment Type: Fixed Term
#LI-BR1
Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week.
We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work.
• Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value.
• Our purpose is Helping Australians eat and live better every day.
• Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
