Job Description

North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patient satisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more.

Why join North Carolina Specialty Hospital?

• Award Winning Hospital for Special Surgery
• 5 Star CMS rated facility for patient experience
• Positive Work culture
• Career growth opportunities
• Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
• Paid Time Off
• 401k Employer Match
• Tuition Assistance

Essential Job Functions:

• Acts as receptionist for area or unit, greeting guests, visitors, answering questions and providing assistance within scope of responsibility.
• Performs daily clerical duties related to procedures such as admissions and discharges according to established nursing procedures.
• Prepares and processes requisitions for diagnostic and therapeutic services for patients as directed.
• Maintains stock of routine supplies in area or unit according to par level, ensuring adequate inventory.
• Provides clerical support to the assigned department.
• Maintains log of patient information; retrieves statistical data originating from patient records identifying care the patient received and the supplies used; enters accurate patient charges utilizing documentation provided by staff and assigns charges appropriately; proof, corrects, verifies and enters accurate patient charges.
• Compiles statistical data in preferred format for data entry and/or for preparation of management reports.
• Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
• Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
• Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
• Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
  Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
• Adheres to Confidentiality Policy.
• Maintains positive working relationships and fosters cooperative work environment.
• Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
• Displays honesty and mutual respect when communicating with peers and other departments.
• Follows through on problems that may compromise effective job performance by using appropriate chain of command.
• Utilizes concepts of age/developmental stages in interactions with patients and families.
• Complies with National Patient Safety Goals.
• Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
• Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification
• Demonstrates respect for diverse backgrounds of all patients, families and co-workers.

Education & Experience:

• High School diploma or equivalent.
• One year of clerical experience in a health care setting.
• Knowledge of medical terminology preferred.
• Effective communication skills; both orally and written.
• Computer skills needed.
• Ability to work with others within a team to ensure quality patient care.
• Strong critical thinking skills.
• Must be able to type 45-50 wpm accurately.

Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.