
Health Unit Coordinator - Emergency Department
Dover
Union Hospital
Emergency Department-Cleveland Clinic Union Hospital
B12012
Nights
6:00pm-6:30am/6:00am-6:30pm
Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work withstate-of-the-arttechnology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world.
Union Hospital’s Emergency Department provides top quality emergency care 24 hours a day,365 daysa year. Our team focuses on providing treatment based on each individual patient’s specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient – significantly reducing wait times,accomplishingregistrationimmediatelyand accelerating treatment based on acuity level.As a Health Unit Coordinatorin the Emergency Department, you willbe responsible forprovidinga high levelof customer service to patients, families,visitorsand other caregivers to promote and support positive patient experiences.Your work allows the nurse to focus solely on the patient by alleviating them from having to complete administrative/clerical tasks. This roleprovidesthe opportunity to further your education, a pathway to pursuemagnetand a steppingstone to climbing the clinical ladder.
APRNcaregiver in this positionworksvarying daysfrom 6:00AM – 6:30PM or nights from 6:00PM – 6:30AM.
A caregiver who excels in this role will:
Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Communicate andfacilitatecommunication with patients, families, otherdepartmentsand health care team membersregardingpatient care.
Assistwith processing patient admissions,transfersand discharges.
Assistpatients and families with wayfinding and direct them to available resources.
Assemble andmaintainpatient medical records and other documents related to patient care.
Assistwith unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones,WOWsand other unit devices.
Minimum qualifications for the ideal future caregiver include:
HighSchoolDiploma or GED
Oneyear of experience in a customer service-related role
Experience with typing, computertrainingor equivalent coursework
Preferred qualifications for the ideal future caregiver include:
College degree
Microsoft Office experience
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas