Job Description

Ko wai mātou - About us

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

He aha te tūranga - About the role:

The HSW Administrator is the engine room of our Health, Safety and Wellbeing team, keeping everything running smoothly behind the scenes. You’ll provide essential admin, coordination, and financial support, manage key workflows, maintain accurate records, and support provider and contract processes.

This role is central to how we operate — helping the team stay organised, connected, and focused on delivering great outcomes for the organisation. This position can be based in either Auckland or Hamilton.

• Maintain accurate and up-to-date records across HSW systems, intranet sites, and contract information.
• Coordinate meetings and workshops, including scheduling, logistics, materials, and minute-taking.
• Support data entry, tracking, and basic reporting across areas such as health screening, ACC claims, and monitoring activities.
• Coordinate key HSW workflows including health screening, monitoring programmes, provider referrals, and related processes.
• Monitor HSW shared inboxes and channels.
• Maintain HSW policies, procedures, and intranet content, ensuring version control and scheduled reviews are completed.
• Manage basic financial administration including invoices, purchase orders, payments, and vendor set-up.

Qualifications

Ko wai koe - About you:

You are organised, reliable, and detail-focused, with a strong ability to manage competing priorities in a busy environment. You bring a willingness to learn and adapt, quickly building new skills and supporting others in a responsive, customer-focused way. With professionalism, integrity, and sound judgement, you build positive working relationships and contribute to a collaborative team culture. You take ownership of your work, show initiative, and consistently follow through on commitments.

To be successful in this role, you will have:

• Experience providing administrative support in a busy, service-focused environment.
• Strong organisational skills with the ability to manage workflows, schedules, and competing priorities.
• Ability to maintain accurate records and handle confidential information appropriately.
• High attention to detail with experience supporting documentation, reporting, and process consistency.
• Strong communication and interpersonal skills with a professional stakeholder approach.
• Proficient in Microsoft Office and organisational systems, including data entry and document management.
• A recognised qualification In Business Administration, Office Administration, Health Administration, or related discipline is desirable.

Additional Information

Me pēhea te tuku tono - How to apply.

Click “ I’m interested” before applications close on 12th July 2026.

For further information please contact Anita Teague on anita.teague@stjohn.org.nz for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.