Job Description

Eram Talent is seeking a Health Quality Specialist to join our dynamic team in Saudi Arabia. As a leading talent acquisition consultancy, we are committed to connecting skilled professionals with top-tier companies.

The Quality and Governance Specialist ensure the maintenance of high standards of quality, compliance, and governance within KAUST Health. This role involves developing and overseeing clinical quality assurance initiatives and frameworks, ensuring adherence to regulatory standards, and working across departments to promote best practices and maintain accreditation. The Specialist provides expert knowledge and guidance to KAUST Health and helps maintain the oversight of the medical services provider, ensuring that all necessary documentation and records are kept in compliance with regulations. This position is pivotal in driving continuous improvement and safeguarding the delivery of safe, effective, and compliant healthcare services.

Responsibilities

• Support the development and implementation of quality, governance, and clinical risk management frameworks.
• Assist in creating and revising policies, procedures, and protocols to meet regulatory and accreditation standards.
• Ensure compliance with JCI, CBAHI, and other accreditation requirements across all departments.
• Conduct and support internal audits, performance assessments, and patient safety walks.
• Analyze audit findings, KPIs, and incident reports to identify trends and areas for improvement.
• Support Root Cause Analysis (RCA) and incident investigation processes.
• Participate in patient safety initiatives and promote a proactive safety culture.
• Provide operational and clinical support to the School Health Office, nursing teams, and relevant committees.
• Engage with internal and external stakeholders to promote quality and contract compliance.
• Oversee and support quality control initiatives at the Family and Child Support Centre (FCSC), including audits and action plans.

Requirements

1. Bachelor’s degree in Nursing or a medical-related specialty (or graduation from an accredited nursing school).
2. Minimum 5 years of relevant healthcare experience.
3. At least 3 years of experience in quality, governance, or accreditation-related roles.
4. Experience working in a healthcare environment in Saudi Arabia (preferred).
5. Strong knowledge of quality improvement methodologies and clinical governance practices.
6. Direct experience with JCI, CBAHI, or other healthcare accreditation processes (highly desirable).
7. Strong analytical and problem-solving skills, with the ability to interpret data and identify risks.
8. Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
9. Ability to build effective working relationships across departments and teams.
10. Excellent verbal and written English proficiency.