Job Description

The Health Program Coordinator is responsible for the oversight, coordination, implementation, and quality assurance of all health-related activities. The position ensures effective delivery of primary and secondary health care services, health systems strengthening interventions, community health activities, mental health services, and emergency health responses through supported Primary Health Care Centers (PHCCs), hospitals, Primary Health Care Satellite Units (PSUs), and community structures. Working under the supervision of the Program Manager, the Health Program Coordinator will oversee health teams, support health facilities, ensure compliance with Ministry of Public Health (MoPH) protocols and donor requirements.

Key responsibilities

Accountability and Complexity

Provides direct supervision and management to project staff and activities, setting priorities, and ensuring the timely achievement of objectives and deliverables. Builds and maintains effective relationships with external stakeholders, partners, local authorities, and communities to support quality program implementation and organizational representation. Ensures that critical information, emerging concerns, and contextual developments are communicated internally to management and implementation teams to promote staff safety and operational effectiveness. Exercises sound judgment to address day-to-day technical and operational challenges.

Health Program Implementation

• Oversee the implementation of all health sector interventions in accordance with project objectives, donor requirements, MoPH protocols, and international standards.
• Ensure timely and quality implementation of:
• Primary Health Care services
• Secondary Health Care Services
• Maternal, Newborn and Child Health (MNCH)
• Reproductive Health services
• Communicable Disease prevention and management
• Non-Communicable Disease programming
• Mental Health and Psychosocial Support (MHPSS)
• Community Health activities
• Home-based healthcare services
• Emergency and displacement health response interventions
• Provide technical guidance and support to field teams and supported PHCCs and hospitals.
• Ensure integration of protection, safeguarding, gender, disability inclusion, and accountability principles within all health activities.
• Oversee quality assurance systems across supported health facilities to ensure compliance with MoPH and WHO standards.
• Conduct regular supervisory visits, technical assessments, and audits to identify gaps and strengthen service delivery.
• Ensure effective patient file monitoring, data verification, and quality control mechanisms.

Management of PHCC and PSU Support

• Oversee technical support provided to all project-supported hospitals, PHCCs and PSUs.
• Monitor service delivery quality, utilization trends, and patient outcomes across supported facilities.
• Ensure adequate availability and utilization of medical supplies, pharmaceuticals, equipment, and consumables.
• Support health facility management teams in addressing operational and technical challenges.
• Ensure effective referral pathways between communities, PHCCs, hospitals, nutrition services, protection actors, and other service providers.

Health Information Management and Monitoring

• Ensure accurate collection, verification, analysis, and reporting of health data.
• Monitor achievement of project indicators and targets.
• Work closely with the MEAL team to ensure data quality and accountability.
• Prepare monthly, quarterly, and ad hoc technical reports.

Community Health and Outreach

• Supervise community health activities implemented through Community Health Volunteers (CHVs).
• Ensure effective implementation of:
• Health awareness campaigns
• Community health clubs
• Disease surveillance activities
• Community referrals
• Health promotion and prevention activities

Stakeholder Coordination and Representation

• Participate in Health Sector Working Groups and technical coordination meetings.
• Represent the organization in technical health discussions and sector forums as delegated by the Program Manager.

Team Management and Capacity Building

• Supervise health project staff.
• Conduct regular performance reviews and coaching sessions.
• Identify staff development needs and support capacity strengthening initiatives.
• Promote teamwork, accountability, and adherence to organizational values.
• Ensure staff compliance with safeguarding, PSEA, and code of conduct requirements.

Behavior and conduct

• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional
• Reports any concerns

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities. We value:

Integrity

Adaptability

Collaboration

Inclusivity

Sustainability