The Health Information Technician processes and fulfills requests for protected health information (PHI) in compliance with regulations, aiming to enhance requester experience. The role addresses the provider questions regarding documentation and basic chart corrections. The role also involves managing scanned medical records to ensure quality and productivity standards are met.
Minimum Qualifications:
Education: High school diploma or equivalent; medical terminology.
Experience: 1 year in HIM/medical records department or related field.
Preferred Qualifications:
Education: Knowledge of anatomy and physiology. Some college preferred.
Experience: 2 years in an acute care medical records department; 1 year experience in Release of Information or Analysis role in an acute care setting.
Certification: RHIT or RHIA
Other Skills, Knowledge, Abilities:
• Strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently.
• Highly motivated and organized problem solver with analytical, problem-solving, and data analysis skills.
• Proficient in medical record regulatory requirements, research, computer skills, Microsoft Office, medical terminology, and EHR terminology.
• Adaptable to changing needs and dynamics, with the ability to perform repetitive tasks and work on a computer for extended periods.
• Possesses strong computer skills, as well as intermediate skills in analysis, problem-solving, and research, with strong attention to detail.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
