Job Description

Liberty Resources is currently seeking a Health Information Specialist to join our Administrative team.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:
• Competitive Compensation and Paid Time Off Package
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities
• PSLF Eligible
• A Collaborative and Supportive Team Atmosphere
• Family-Friendly Workplace

This position is full-time, Monday through Friday, 40 hours per week during regular business hours. The position operates in a hybrid work model which requires in office work in our Syracuse location.

Health Information Specialist Position Summary:
The Health Information Specialist is responsible for processing requests for patient health records while ensuring strict compliance with HIPAA, Mental Hygiene Law, Code of Regulations, Liberty Resources policies and any other applicable state and federal regulations. This role leverages technology and digital systems to efficiently manage, process and fulfill requests for health records while safeguarding patient privacy, verifies authorization, and ensures timely, accurate fulfillment of medical record requests for patients, providers, insurers, and legal entities. This role utilizes electronic health record (EHR) platforms, secure data transmission tools, tracking systems, and workflow optimization practices to safeguard patient privacy, verify authorizations, and ensure accurate, timely fulfillment of medical record requests. The position plays a key role in improving operational efficiencies, reducing turnaround times, and maintaining data integrity within the health information management process. The Health Information Specialist is also responsible for.

Health Information Specialist Job Responsibilities:
• Receive, review, and process requests for medical records from authorized parties
• Verify patient identity and validate proper authorization forms for completeness and regulatory compliance.
• Determine appropriate records for disclosure based on scope of request and HIPAA minimum necessary standards
• Reproduce records via electronic transmission, secure email, portal, fax or mail
• Maintain detailed logs of requests, disclosures and turnaround time
• Ensure compliance with HIPAA, Mental Hygiene Law, Code of Regulations, Liberty Resources policies and other applicable state and federal confidentiality requirements
• Communicates with requestors to clarify incomplete or incorrect requests
• Calculate and process applicable fees for record copies when needed
• Collaborate with clinical staff to locate or clarify documentation when needed
• Processes requests for patient records from other providers at the direction of Medical Director, or designee
• Responds to subpoenas and other court orders using secure documentation and tracking systems
• Participates in audits, data analysis, and quality improvement/assurance activities to identify process improvements and enhance operational efficiency
• Completes all required documentation, in timelines in accordance with program standards.

Health Information Specialist Qualifications:

Required:
• High School Diploma/GED
• Two years of relevant experience required in lieu of an associate degree.
• Knowledge of HIPAA and other privacy and security regulations including, but not limited to, Mental Hygiene Law, and Code of Regulations.
• Familiarity with electronic health record (EHR) systems.
• Proficiency with digital documentation systems, secure data transmission tools, and workflow tracking platforms.
• Strong attention to detail and ability to handle confidential information.

Preferred:
• Associate’s degree in Health Information Management or other related field
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Certification
• Experience processing legal or high-volume record requests

Pay Rate: $20.09-$22.09/hour

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.