Job Description

This position is Onsite. Our office is located at Mercy Medical Center, 2740 M St Merced, CA 95340.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

As part of the UnitedHealth Group family of businesses, we're a dynamic new partnership formed by Dignity Health and Optum We'll count on your professionalism, expertise, and dedication help ensure that our patients receive the quality of care they need. So, if you're looking for a place to use your passion, your ideas and your desire to drive change, this is the opportunity for you.

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm PST. Based on business needs, employees may also be required to work outside of these hours and include weekend shifts.

This will be on the job training and the hours during training will be during normal business hours.

Primary Responsibilities

• Supervise and motivate a work team while maintaining high standards.
• Respond to all authorization documents received and provide feedback to address. processing issues.
• Respond to provider inquiries that have been received by the escalation and case resolution department.
• Research and verify information provided on authorization documents.

The big challenge is motivating people and leading by example with a positive attitude that's professional, courteous, and cheerful.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 3+ years of experience working in Health Information Management setting
• 2+ years of experience working as a team lead, supervisor, or manager in a healthcare setting
• Ability to travel up to 25% to other facilities in Bakersfield, CA, as needed
• Ability to work onsite at Mercy Medical Center, 2740 M St Merced, CA 95340
• Ability to work our normal business hours of 8:00am - 5:00pm PST, Monday - Friday. Based on business needs, employees may also be required to work outside of these hours and include weekend shifts

Preferred Qualifications

• RHIT or RHIA certifications
• Experience supervising employees

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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