Job Description

Health Information Management (HIM) Clerk

📍 Location: Hershey, PA

🕒 Schedule: Monday-Friday, 8:00 AM - 4:30 PM

🏢 Work Setting: Fully Onsite

About the Opportunity

A large healthcare organization is seeking a Health Information Management (HIM) Clerk to provide administrative and patient support services within the Health Information Management department. This role is ideal for someone who enjoys working in a fast-paced healthcare environment, delivering excellent customer service, and handling sensitive patient information with accuracy and professionalism.

The HIM Clerk will support medical records operations, Release of Information (ROI) requests, radiology image-sharing workflows, and patient inquiries while assisting the organization through a major electronic medical record (EMR) transition.

Key Responsibilities

• Professionally answer incoming calls and assist patients, providers, and other requestors.
• Retrieve and return voicemail messages promptly.
• Verify patient identity and demographic information.
• Obtain verbal authorizations according to established procedures.
• Navigate electronic medical record systems to locate patient information.
• Assist with Release of Information (ROI) requests and related workflows.
• Support radiology image-sharing requests.
• Accurately document calls, authorizations, requests, and completed work.
• Maintain patient confidentiality and ensure HIPAA compliance.
• Complete additional medical records, HIM, and administrative tasks as assigned.
• Support department operations during an electronic medical record transition.

Qualifications

Required Qualifications

• Strong customer service and professional telephone communication skills.
• Excellent attention to detail and accuracy.
• Ability to handle confidential information appropriately.
• Strong organizational and documentation skills.
• Ability to learn new systems, software, and workflows quickly.
• Reliable attendance and punctuality.

Preferred Qualifications

Previous experience in one or more of the following areas:

• Health Information Management (HIM)
• Release of Information (ROI)
• Medical Records
• Patient Registration or Patient Access
• Medical Office Administration
• Healthcare Customer Service
• Hospital or Physician Office Front Desk Support

Additional preferred experience:

• Familiarity with HIPAA regulations
• Experience using electronic health records (EHR/EMR) systems

Work Environment

• Fully onsite in Hershey, PA.
• Standard schedule is Monday through Friday, 8:00 AM to 4:30 PM.
• Training is expected to last approximately 2-4 weeks, depending on how quickly each contractor learns the systems and workflows.
• Candidates must be open to occasional rotating Saturday coverage from approximately 7:00 AM to 3:00 PM, as needed.
• Occasional overtime opportunities may be available based on departmental needs.

Why Join Us?

• Gain valuable experience with a leading healthcare organization.
• Build your healthcare administration and medical records skillset.
• Receive hands-on training and support.
• Work in a collaborative team environment.
• Contribute to important patient information and medical records operations.

If you're detail-oriented, customer-focused, and interested in building a career in healthcare administration, we'd love to hear from you!

Job Type & Location

This is a Contract position based out of Hershey, PA.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hershey,PA.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.