Position Title

Care Manager

Position Type

Full-Time, Hourly

, Non-Exempt

Schedule:

35 hours/week

Format:

Hybrid

Department/Program

Care Management (Health Homes)

Location:

1946 Webster Ave, Bronx, NY 10457

Direct Supervisor

Supervisor, Care Management

Direct Reports (if any):

N/A

About Graham

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Principal Objective/Role Overview:

Graham seeks dynamic health advocates to join our Children’s Health Home Care Coordination team. The Graham approach to Care Coordination is family focused and supports a strength-based system of care. Our Care Managers will ensure continuity of care and comprehensive transitional care from service to service, across and within systems of education, foster care, juvenile justice and health. Care Managers will also track clinical and functional outcomes.

Job Responsibilities

• Performs enrollment activities such as providing families with goals and obtaining necessary documents, i.e. consents, demographic information, etc.
• Completes The Child and Adolescent Needs and Strengths (CANS-NY) every 6 months for children/youth on their caseload.
• Performs monthly required contacts based on level of care/need.
• Conducts health assessments of each child/youth on caseload, including developmental screens, HIV/Sexual and reproductive Health as required by regulatory bodies.
• Coordinates between multidisciplinary teams including case planning, caregivers and community providers to deliver health care services including: primary and specialized care.
• Monitors changes in clients conditions that necessitates treatment and service changes.
• Ensures that multidisciplinary team members are aware of admission and/or discharge from Emergency Room, inpatient hospitalization and/or residential care settings.
• Completes Mental Health Coordination Unit admission, follow-up and discharge forms for psychiatric hospitalizations within prescribed time frames.
• Ensures that patients follow treatment recommendations and schedules follow-up as needed.
• Updates health record in Connections.
• Completes necessary documents for monthly care management billing to Health Home/Managed Care Organization.

Position

Qualifications

• Bachelor’s degree in health or human services, or another related field required
• Bilingual Spanish/English preferred.
• Must have a New York State ID
• New York State CNNX (Connections) System and other data systems upon training.
• Must demonstrate excellent communication, time management and organizational skills

Salary & Compensation

• Base Salary or Hourly
  
  Rate $27.16/hour ($49,440.18/year)
• *$500 One-Time Bonus for Child and Adolescent Needs and Strengths (CANS) Certified New Hires*
  • New hires who hold a valid CANS Certification at the time of hire are eligible for a $500 one-time bonus
• FLSA Status Non-Exempt

• Benefits Eligibility This role is eligible to participate in our Performance Based Merit Award program at the end of each fiscal year, and eligible for benefits including health insurance, retirement plans (pension and 403B thrift), career coaching via Bravely, and more!

EEO Statement

The Equal Employment Opportunity Policy of Graham is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Graham hires and promotes individuals solely based on their qualifications for the job to be filled.

Graham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.