Job Description

Requisition No: 871920

Agency: Department of Health

Working Title: HEALTH EDUCATOR - SES - 64051655

Pay Plan: SES

Position Number: 64051655

Salary: $48,291.00 to $56,420.00

Posting Closing Date: 03/15/2026

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This is a Selected Exempt Service (SES) Health Educator - SES position working for the Lee County Health Department.

This is specialized work under the direction of the Health Educator Consultant. This position is responsible for the day-to-day clerical operations of a WIC site. It requires a high degree of accuracy, involves close interactions with other personnel of the CHD, and maintenance of confidentiality. Responsible for the supervision of staff Including appraisals, planning and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively recommending such actions. Travel to all sites may be involved in the performance of duties. This position may serve clients who speak only Spanish, Creole, or other languages. It may require performance of initerpreter duties, if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan.

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensure proper coverage, and complete timesheets.

Essential Duties and Responsibilites:

SUPERVISION: In addition to the supevisory duties above, supervises direct reports including motivating, training, providing guidance, and direction. Develop expectations and meet with staff regularly to discuss performance, complete performance reviews, and discipline action, if needed. Maintains vacation and work schedules to ensure proper coverage and completes timesheets. Ensure all staff complete required training and are offered additional training Consults with agency’s Clerical QA and Training Coordinator to address areas needing improvement or additional training.

CLINIC ADMINISTRATION DUTIES Manages the security, inventory levels, and storage of special formula, Electronic Benefits Transfer cards, and breastfeeding supplies. Ensures the clinic is well organized by maintaining the client schedule, workflow processes, and maintaining administrative documentation. Collaborate with other WIC supervisors to ensure appropriate staffing and resource distribution. Ensure clinic call log is worked by the close of business daily.

Calibrates anthropometric equipment per DHM 150-24 manual. Ensures site follows proper maintenance of bio-hazardous materials according to FDOH and CHD requirements. Ensures staff follow FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Ensures staff follow DHM 150-24 guidance on cleaning and documentation of cleaning of single user electric breast pumps.

Manages clinic’s records management and coordinates with WIC Administration to ensure proper procedures are followed for “itemized storage/disposition requests” of records per DOHP 250-6-18.

DIRECT CLIENT SERVICES Serves as site Designated Breastfeeding Expert (DBE): Assess and counsel mothers and infants with complex breastfeeding situations that are referred by other WIC staff and Breastfeeding Peer Counselors. Issues breast pumps according to policy. Must operate within the scope of practice for her/his profession/credentials and make appropriate
referrals to IBCLCs, medical professionals, nutritionists, hospital nurses, social workers, etc. for situations beyond their scope of practice.

Prescreens program applicants and interviews program participants. Documents demographics, income eligibility, and immunizations. Issues benefits, including special formula and Electronic Benefits Transfer cards. Advises participants regarding redemption procedures, rights and obligations, program procedures, and vendor/participant concerns. Offers voter registration opportunity.

Collects and records medical data of WIC clients in accordance with DHM 150-24. Assesses client’s immunization status and refers to CHD immunization department or healthcare provider if delinquent. Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Cleans electric breast pumps returned to the site per department policy.

Provides and documents breastfeeding support to clients to include issuance of breast pumps.

This position has the responsibility of being the Alternate Key Custodian for the Lehigh WIC secure area(s) at the Lehigh WIC location and will perform related duties as defined in DOHP 50-10. Manages clinic’s records management and coordinates with WIC Administration to ensure proper procedures are followed for “itemized storage/disposition requests” of records per DOHP 250-6-18.

OTHER:Performs other duties as assigned to include outreach activities.

Required Knowledge, Skills, and Abilities:

• • Knowledge of prenatal, breastfeeding, postpartum, infant and child nutrition.
  • Knowledge of breastfeeding benefits and ability to promote, protect and support it.
  • Knowledge and experience performing anthropometrics.
  • Knowledge and experience performing hematological measures.
  • Skill in interpreter duties, if bi-lingual or implementation of the Department's Limited English Proficiency Plan.
  • Ability to provide nutrition education for individuals and groups.
  • Ability to assess nutritional status and develop basic nutrition education plans.
  • Ability to make decisions in a timely manner.
  • Ability to prepare reports, maintain records, plan, organize, and coordinate work assignments.
  • Ability to supervise people, train others, make decisions, troubleshoot and problem solve in a timely manner.
  • Ability to assess employee work performance.
  • Ability to determine work priorities, assign work, and ensure completion of assignments.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to deal effectively with a variety of people in a tactful, courteous, and effective manner.
  • Ability to perform mathematical calculations.
  • Ability to handle working indoors.
  • Ability to review data for accuracy & completeness.
  • Ability to use computer, phone, office equipment (i.e.: printer, scanner, fax machine, etc.) and small tools (i.e.: stapler, scissors, letter opener, etc.)
  • Ability to work and communicate with women, infants, and children.
  • Ability to work in a noisy environment and in an environment with extreme temperature changes from warm to cool.
  • Ability to lift and carry approximately 50 pounds.
  • Ability to sit for prolonged periods of time.
  • Ability to be flexible and adjust to work environment.
  • Ability to handle and dispose of chemicals from a laboratory.
  • Ability to understand and follow policy and procedures.
  • Ability to sit for prolonged periods of time.
  • Ability to be flexible and adjust to work environment.
  • Ability to understand and follow policy and procedures.
  • Knowledge of basic management principles and practices
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
  • Ability to conduct fact-finding research when conducting monthly inventories.

Minimum Qualifications:

• • Experience of prenatal, breastfeeding, postpartum, infant and child nutrition.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):

• International Board-Certified Lactation Consultant (IBCLC) or Certified Lactation Counselor (CLC) credentials.

Other job-related requirements for this position:

• • Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.
  • This position will abide by all state and federal laws, rules, and DOH policies and procedures.
  • Incumbent will have access to records containing social security numbers in the performance of job duties.
  • Incumbent must possess a valid Florida Driver License and have a reliable motor vehicle to carry out these duties.
  • Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
  • This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.
  • This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment.

Working hours: (A) Daily from 7:00 am to 4:00 pm (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Incumbent may be required to work additional hours if needed. This is an in-office position only.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Lehigh Acres

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.