About the Role

As a Health Coach, you'll work with customers enrolled in Bupa's health and wellbeing programs, providing personalised coaching, education and support over the phone. Using your clinical expertise and evidence-based behavioural coaching techniques, you will empower customers to make sustainable lifestyle changes and become more active participants in managing their own health.

You'll support customers through programs including:

• Chronic Disease Management programs designed to educate, empower and support members living with ongoing health conditions.
• Recovery Support programs that provide pre-admission and post-discharge support to help customers recover safely and reduce avoidable hospital readmissions.
• Health and wellbeing coaching focused on achieving meaningful and sustainable health outcomes.

This is a purposeful role where you'll build genuine connections with customers and contribute to improving health outcomes while helping keep people well and out of hospital.

Key Responsibilities

About You

Desirable

• Experience in acute, community, chronic disease management, rehabilitation or health coaching environments.
• Previous telephone-based clinical support or coaching experience.
• Experience supporting behaviour change and self-management of health conditions.

What's in it for you?

Why Work with Bupa

When you become a part of the Bupa team, you're joining a company that values innovation, collaboration, and making a positive impact on people's lives. We offer a supportive and dynamic work environment that encourages your professional growth and development.

If you're ready to lead change, drive customer retention, and contribute to Bupa's success, we want to hear from you! Apply now and be a part of our journey towards delivering exceptional customer experiences.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.