Job Description

Provides quality health care in the community, in keeping with community values and as outlined in the MDIHO Mission Statement. Provides direct and indirect assistance to providers to care for patients who present with urgent, emergent, preventive or potential health problems. Participates in the organization and management of the clinic, rendering safe patient care while maintaining a clean, safe patient environment.

Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics protected by applicable state and local non-discrimination laws.

Requirements

Education, Training or Certifications Required:

1. High school diploma or equivalent.
2. Graduate of a CCMA, RMA or CMA program, with national CCMA, RMA or CMA certification.
3. BLS certification.

Experience Required:

1. Experience in customer service.
2. Medical office experience preferred.

Special Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to work in a fast-paced environment with changing/variety of different employees.
4. Team focused, ability to work and provide support to the team.
5. Intermittent weekend coverage required.

Cognitive Requirements:

1. Ability to take in, process and apply clinical information in a wide variety of patient care situations.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Ability to listen effectively to patients and employees and route them to appropriate personnel.

Physical Demands:

1. Must be able to stand, walk and bend for up to 8 hours per day.
2. Must be able to lift and carry 25-50 lbs.
3. Must have adequate hearing, vision and manual dexterity.
4. Ability to assist patients in rising from exam table, push wheelchair patients and assist patients in rising from and returning to wheelchair.
5. Must be physically able to perform CPR.

Environment:

1. Potential for exposure to blood and body fluids.
2. Potential for exposure to infectious diseases.