It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Day Shift - 7.5 Hours (United States of America)
Core Responsibilities
· Identify, access, and refer patients and families to appropriate community and support services
· Provide care navigation and logistical support following emergency room or inpatient discharge
· Develop and maintain relationships with primary care and specialty providers to ensure coordinated care
· Participate in interdisciplinary care team meetings and collaborate across departments
· Conduct outreach in the emergency room and outpatient clinic, particularly for asthma-related cases
· Maintain accurate documentation as required by the Department of Pediatrics, PCMH, DSRIP, and the Asthma Coalition of Staten Island
· Assist with data collection and entry for program tracking and reporting
· Attend community-based meetings and represent RUMC at outreach events several times per month
· Support general and condition-specific initiatives related to asthma, obesity, mental health, maternal depression, and developmental delays
Core Competencies
· Knowledge of pediatric care systems and community health resources
· Strong communication and organizational skills
· Ability to work collaboratively across departments and with external partners
· Culturally sensitive and family-centered approach to care
Customer Service Competencies
· Maintains professionalism, compassion, and respect in all interactions
· Communicates clearly and responsively with families and team members
· Ensures confidentiality and a supportive experience for all patients
· Responds appropriately to concerns and feedback
Qualifications
· Bachelor’s degree in Public Health, Health Administration, or related field required
· Master’s degree (e.g., MPH, MHA) preferred
· Experience in pediatric care coordination or community health strongly preferred
· Physician (MD/DO) applicants will be considered if interested in a non-clinical, coordination-focused role
· Familiarity with EMRs and data tracking systems a plus
· Bilingual skills (e.g., Spanish, Russian) preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Richmond University Medical Center (RUMC), an affiliate of The Mount Sinai Hospital and the Icahn School of Medicine, is a 470+ bed healthcare facility and teaching institution serving borough residents as a leader in the areas of acute, medical and surgical care, including emergency care, surgery, minimally invasive laparoscopic and robotic surgery, gastroenterology, cardiology, pediatrics, podiatry, endocrinology, urology, oncology, orthopedics, neonatal intensive care and maternal health. The medical center earned The Joint Commission’s Gold Seal of Approval® for quality and patient safety.
RUMC is a Level 1 Trauma Center and a designated Stroke Center, receiving top national recognition from the American Heart Association/American Stroke Association. The state-of-the-art Cardiac Catheterization Lab has PCI capabilities for elective and emergent procedures in angioplasty. RUMC maintains a Wound Care/Hyperbaric Center and a Sleep Disorder Center on-site at its main campus. The hospital also offers behavioral health services, encompassing both inpatient and outpatient services for children, adolescents and adults, including emergent inpatient and mobile outreach units. RUMC is the only borough facility that offers inpatient psychiatric services for adolescents.
With over 2,500 employees, RUMC is one of the largest employers on Staten Island. Its main campus is located at 355 Bard Avenue, Staten Island, New York 10310.
