Dedicated Medical Assistant with strong knowledge of occupational health practices, emergency handling, and statutory compliance. Proficient in maintaining Form 21, conducting basic medical assessments, and assisting in workplace health initiatives.
Key Responsibilities:
Key Responsibilities (ANM/GNM/B.Sc. nursing – Occupational Health)
1. Emergency Care & First Aid-:
Provide immediate first aid and basic life support (BLS) in case of injuries, accidents, or medical emergencies. Stabilize patients and coordinate referral/ambulance services to higher medical centers. Assist in management of burns, fractures, cuts, avulsions, chemical exposure, and heat-related illnesses. Maintain emergency readiness including oxygen cylinders, AED (if available), and emergency drugs.
2. Clinical & Nursing Support-: Deliver basic nursing care (dressing, wound care, injections, IV support as permitted). Assist Medical Officer during examinations, minor procedures, and treatment protocols. Monitor patient progress and ensure proper follow-up and compliance with treatment advice. Maintain infection control practices and clinical hygiene standards.
3. Occupational Health Services-: Assist in pre-employment, periodic, and exit medical examinations as per statutory requirements. Support occupational health surveillance programs, including: Audiometry, Spirometry, Vision testing, Biological monitoring (as applicable) Identify and escalate abnormal findings to the Medical Officer.
4. Health Monitoring & Documentation-: Record and monitor vital signs: BP, pulse, temperature, SpO₂, BMI, RBS. Maintain accurate and updated employee health records, including:
Form 21 (Health Register)
Medical examination reports
Fitness certificates
Ensure timely and accurate data entry in Occucare/software systems.
Maintain proper documentation for audit and statutory inspections.
5. Incident Management & Reporting-: Ensure timely reporting of workplace injuries and illnesses. Prepare and maintain incident records, treatment notes, and follow-up status. Assist in root cause analysis (RCA) support from a medical perspective. Maintain records of near-miss and first aid cases. 6. First Aid Room & Inventory Management-: Ensure 24/7 readiness of First Aid Room.
Maintain stock and availability of: Medicines and consumables, Sterile dressings and PPE
Emergency kits, Track medicine expiry, consumption, and indenting requirements.
7. Biomedical Waste Management-: Ensure proper segregation, labeling, storage, and disposal of biomedical waste. Maintain BMW records, logs, manifests, and vendor coordination. Ensure compliance with Biomedical Waste Management Rules.
8. Health & Wellness Initiatives-: Support implementation of employee health programs, such as: Health check-up camps (BP, sugar, BMI screening), Vaccination drives, Mental health awareness, Ergonomic and lifestyle modification programs, Conduct toolbox talks and awareness sessions (heat stress, hygiene, ergonomics).
9. Training & Emergency Preparedness-: Assist in First Aid & CPR training for employees (minimum statutory requirements). Participate in and support mock drills (fire, chemical exposure, mass casualty). Ensure readiness of emergency response systems at plant level.
10. Compliance & Audit Support-: Ensure adherence to: Factories Act (Occupational Health provisions), Company EHS standards, Statutory medical examination schedules, Support internal and external audits with proper documentation and records. Highlight gaps and support implementation of corrective and preventive actions (CAPA).
11. Coordination & Communication-: Coordinate with: Medical Officer (clinical guidance), HR & Safety Team (compliance & reporting), External labs/hospitals/vendors (diagnostics & referrals), Communicate effectively with employees regarding health status, precautions, and follow-ups.
12. Shift & Operational Support-: Be available for shift duties, overtime, and emergency coverage as per plant requirements. Ensure continuous medical support during working hours and critical operations.
Competencies:
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Courage - Stepping up to address difficult issues, saying what needs to be said.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Ensures accountability - Holding self and others accountable to meet commitments.
Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Work Related Injury and Illness Management - Communicates and documents work related injuries or illnesses through application of Cummins reporting guidelines and relevant regulations to classify and manage the event and its consequences as well as achieve regulatory compliance; cares for the affected employees by facilitating clinical treatment practices and applying case management processes to restore the employee to his/her normal condition.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
ANM / GNM / Diploma in Nursing from a recognized institute
Valid State Nursing Council Registration (mandatory)
Experience:
1–5 years of experience in hospital / occupational health / industrial setup (preferred)
Experience in first aid, emergency care, and workplace health services will be an added advantage
Exposure to medical documentation, health check-ups, and compliance activities.
Technical Competencies-:
Knowledge of occupational health practices and industrial hazards
Computer skills: Good knowledge of MS Excel, MS Word, Power point presentation email, Occucare or similar software
Behavioural Competencies-:
Strong emergency response and decision-making ability
Good communication skills (employee interaction, coordination with teams)
High level of attention to detail and documentation accuracy
Ability to maintain confidentiality and professional ethics
Team player with coordination skills across HR, Safety, and medical teams
Adaptability to shift duties and industrial work environment
He / She must report on duty 15 minutes prior to starting of his / her shift.
• Not to leave the HCC before end of shift.
• Not to leave the HCC unattended at any time of the shift.
• The HCC should never be unmanned.
• The Medical assistant should give the proper over to the next MA before leaving the HCC.
• Take prior approval from the Medical officer in case of any leave or change in schedule. The
medical assistants should follow the protocol for leave approval before proceeding with the
planned leave.
• Work location would change as per the rotation.
• Medical assistant to maintain the hygiene & good housekeeping of the HCC with the help of Facility staff.
Medical Treatment:
• To provide first aid medical treatment to any employee who is in need of it.
• To provide the primary line of treatment to the employees attending the OPD.
• When in doubt /if the employee insists should refer the employee to the Medical Officer.
• To record and report any First aid case or major injury case to the Medical officer
immediately after providing primary line of treatment.
• To assist Medical officer as and when required to conduct medical examinations or any kind
of medical treatment.
• The Medical assistant cannot issue the medical prescription to the employee.
• Medical assistant to accompany the employee to the hospital in the ambulance if needed.
• Follow up with the employee telephonically/ personally if the employee is not
well/hospitalized/employment injury cases etc.
• Medical assistant to do hospital visits (in case of hospitalization for medical illness/employment injury.)
home visits (when required for the cases of long leave on medical grounds)
• Assist in implementing the Health & wellness initiative.
Administrative:
• To assist Medical officer in proper functioning of Health care centre in respect to record
keeping (11 records), stock maintenance or any other work related to HCC.
• OPD analysis- Disease wise/Age wise/Gender wise.
• Conduct the mandatory & non mandatory health check-up.
• All mandatory health check-up.
o 18 A medical check-up.
o 7 A- Hazardous area employee medical check-up.
Health Care Centre – Cummins India Ltd- Working instructions for the Medical Assistant
o Audiometry for employees working in high noise area.
o Ophthalmic check-up for Quality control employees.
o Medical check-ups for Forklift/Boon/Stacker/Crane& Hoist operators.
o Canteen/Food handlers’ medical check-up.
o Company drivers’ medical check-ups.
o Crèche staff medical check-ups
o Risk assessment of the pregnant employees working in the shop floor.
• Non mandatory health check-ups.
o HRA & Biometrics for all employees.
o 40 + health check-up.
o Annual health check-up.
• Arrange for the mandatory medical training.
• Weekly check-up of the first aid boxes & refilling them.
• Weekly check of the Oxygen cylinder (Keep the record of pressure) /suction machine/visit
bag in the HCC.
• Refilling the O2 cylinder in time.
• Weekly checking the medical equipment in HCC- MA to do & MO to supervise the work done.
• Keep the record of the same.
• Medical help of CR activities.
• Helping for arranging for Blood donation camp.
• Monthly check up of the ANC employees/awareness sessions for them/distribute the
information leaflets to them/Risk assessment of the ANC employees working on shop
floor/Follow up till 3 months post-delivery/ maintain records of each ANC & PNC.
• Medical cover for the sports activity.
• Maintain the record of the lab report of drinking water/milk & food- take the Counter sign of the MO on the reports.
• Maintain the medicine stock update.
• Weekly canteen visit. Submit the report to the MO.
• Quarterly visit to the kitchen. Submit the report to the MO.
• Weekly check-up of the ambulance. Maintain the records of the medicine stock/check the medical equipment/usage of the ambulance/details of the ambulance driver as per the shifts.
• Weekly check the AEDs in the premises. Keep the record of the AMC/expiry of the battery, pads, disposables etc. /Details of the AED trained employees.
• Dispose off the biomedical waste generated in the HCC.
• To maintain a record of all documents and update the status to the medical officer on periodic basis.
• Shop floor visits & its findings.
• To maintain record of all OPD, First aid and major injury cases and all the relevant medical records (11 records) as per Cummins norms.
• Keep the records of:
o Medical check-ups for Forklift/Boon/Stacker/Crane& Hoist operators.
o Canteen/Food handlers’ medical check-up.
o Company drivers’ medical check-ups.
o Crèche staff medical check-ups
Health Care Centre – Cummins India Ltd- Working instructions for the Medical Assistant
o 18-A Medical check up
o Hazardous area employee medical checkup-7A.
o Ophthalmic check-up for quality control employees.
o Audiometry for employees working in High noise area.
o Biomedical waste disposal.
o Annual health check-up register
o Weekly check-up of the first aid boxes/AED/ ambulances/medical equipment/ visit
bag etc.
o Canteen visit for daily hygienic check register
o Ambulance O2 , medicine check list
o First Aid Training file
o A E D Training file
o Employee sick leave joining back with medical fitness certificate record file.
o Health policy file.
o Quotation file
o Inventory file – medical centre (all items / instrument held & used by Medical
centre).
o First aid items issue register
o Medicine stock.
o Canteen visits/Kitchen visits.
o OPD records.
o Sickness records.
o Birth & Beyond.
o Expat health.
o Leadership visit to HCC.
o Hospitalization details- days of hospitalization/reason for hospitalization/follow up
till joining back on duties.
o Employment injury fitness document file.
o Records of employment injuries-Nature of injury/treatment taken/injury form.
o Records of the medical absenteeism.
o Man hours lost.
o Hospital referral to the employee & the reason for it.
o Mandatory trainings conducted.
o Shop floor visits & findings.
o Mock drills conducted.
o Travel kit issued.
• Display the health information on the notice board.
• Quarterly presentation of the illness trends at your location.
• Arrange for the Mock drills at your location.
• Conduct mandatory training like first aid/ AED/personal hygiene for food handlers.
• Hostel visits & its findings.
• Attend the India Medical council meeting.
• Preparation for the Audit.
• To help the medical officer in implementation of Medical Benefit Scheme.
• Hospital payments.
• To observe medical ethics.
• To follow all rules and regulations as per Cummins Inc. policies.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
