RHB Banking Group

Head, Wealth Sales

RHB Banking Group  •  Malaysia (Onsite)  •  2 months ago
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Job Description

  • Lead, manage and grow RHB Affluent and Wealth business for nationwide
    • Drive Affluent customers growth acquisition, satisfaction & retention
    • Drive Affluent Deposits, Credit Card, Mortgage, AutoFinance, Personal loan & SME Loans & Premier Proposition Services
    • Drive fee based income growth for Wealth Products
    • Increase customer’s product portfolio breadth by increase product holding ratio for all Affluent Customers including Debit Card, Direct FX, FDs etc
  • Design, develop and implement nationwide Wealth Sales channel sales strategy and business plan to grow the Affluent and Wealth business
  • Managing the cross border partnership between Malaysia and other countries to ensure RHB Group synergy alignment and potential growth of other RHB Premier presence worldwide

Strategy & Planning

  • Develop, implement and manage sales strategies to achieve sales volumes and target for Premier Banking customers
  • Oversee the business planning and budgeting/ target setting process for the Affluent and Wealth business
  • Plan and strategize sales activities / campaigns to drive portfolio growths
  • Keep abreast of the incentive competency framework for Premier Banking to ensure that RHB Incentive Framework is competitive

Business Performance & Sales Management

  • Drive revenue and customers portfolio growth for Affluent and Wealth
  • Drive Premier customers acquisition and develop measures to up-sell or cross-sell to customers
  • Drive product and Wealth channel performance to ensure target achievement
  • Review and track daily/ weekly/ monthly sales performance and provide regular feedback to Wealth Sales Track and RSH A&W on overall Wealth performance
  • Ensure sales strategies are effectively executed by all Affluent and Wealth Sales Channels such as RMs/ Centre Managers and targets are met
  • Engage, motivate and coach performance of Centre Managers/ RMs to maximize market opportunities
  • Coordinate with marketing and product/ segment team on customers acquisition & campaigns / events
  • Ensure all RMs act on the leads that are pumped to them and to ensure actionable results
  • Centralized communication & handle Sales Clinic / Sales Workshop
  • To work closely with Performance Management team to handle PIP
  • Assist in joint sales calls with RMs to drive big ticket sales and where it is necessary, to be the speaker for Premier Events
  • Compliance to Bank’s Policy procedures and observe sales code of ethics

Business Partnership

  • To work with internal and external stakeholders ( Joy@Work, SME, Corporate, Commercial, HR, RHB Premier Singapore, Cambodia etc) to further identify business opportunities & strategic tie up to grow the Premier Business

Talent Recruitment & Retention

  • To work with HR and RSH A&W to ramp up recruitment for Centre Managers/ RMs/ PRDs to meet the desired recruitment objectives
  • To work with RHB Academy to implement training development plan to build up the sales & technical competency for Centre Managers , RMs and PRDs
  • To craft out & execute RMs retention strategy, performance management standards, standardize PIP coaching best practices
  • To identify potential talent to be groomed to become Premier Relationship Directors, Senior Relationship Manager, Graduate RMs and Centre Manager

Coach / Peer Support

  • As a mentor to provide guidance to all Centre Managers, RMs and ARMs
RHB Banking Group

About RHB Banking Group

We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders

Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.

TOGETHER WE PROGRESS

Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.

Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.

We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.

We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.

We invite you to join us as we work towards a better and brighter future for all.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Kuala Lumpur, MY
Year Founded
Unknown
Website
rhbgroup.com
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