Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.
In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.
Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price.
We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.
We’re now looking for a passionate Head Waiter/Waitress to join our team!
Your Mission
As part of the Big Mamma Floor team, your mission will be to:
Take care of all guests in your section and set the example for the rest of the team
Follow the steps of service, provide recommendations, upsell and go the extra mile
Master our menu, wines and cocktails, and help train junior waiters
Open and close the floor with professionalism
Support the management team with onboarding new runners
Maintain cleanliness, organisation and health & safety standards
Create memorable moments for guests with a warm, friendly and professional attitude
About You
The ideal candidate can demonstrate:
Previous experience as a Head Waiter/Waitress in a busy restaurant
Passion for Italian food and excellent customer service
High energy, proactive attitude and team spirit
Strong communication and leadership skills
Flexible availability, including evenings and weekends
Our offer to you
Permanent, full-time role: basic pay + 19% of the service charge you generate in your section + 1 tronc point per hour
Daily staff meals served family-style
15% employee discount in all UK & Ireland restaurants
£500 referral bonus for recommending a friend, T&Cs apply
Mental health & wellbeing support
Earned Wage Access - unlock your pay between paydays
Regular training & career growth opportunities
International mobility with opportunities to work across the group
Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.
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Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, with one simple dream: changing people's lives with food.
We serve 100% homemade dishes, made with ingredients sourced directly from small Italian producers — think Prosciutto di Parma from Stefano Borchini, San Marzano tomatoes from Paolo Ruggiero, flour from Antimo Caputo… and the list goes on. Everything is served in jaw-dropping spaces, at fair prices, and always with a huge smile.
From our very first trattoria in Paris to over 30 locations across Europe today, our Squadra has grown to more than 2,200 talents, and the family keeps growing — with new restaurants opening in 2025.
Where to find us:
🇫🇷 France: 8 trattorias in Paris + 1 food market, Lille, Lyon, Bordeaux, Marseille
🇮🇹 Italy: 1 osteria in Milan
🇪🇸 Spain: 3 trattoria in Madrid and 1 osteria in Barcelona
🇬🇧 UK: 6 trattorias in London, Manchester, Birmingham
🇧🇪 Belgium: Brussels
🇩🇪 Germany: Munich, Berlin, Hamburg
🇲🇨 Monaco: Monte-Carlo
We also launched Napoli Gang, our digital food brand, in 2020 — delivering the same crazy love for Italian food straight to your door.
But food is only half the story.
Our real mission? Changing people’s lives with food.
That means putting people first — guests and team members alike. We believe hospitality can be a real career, not just a student job. We’re committed to building an inclusive and inspiring workplace where talents grow, evolve, and shape the future of the industry.
In 2023, we became a proud B-Corp, reinforcing our commitment to sustainability, social responsibility, and human-driven growth.
Big Mamma is not just a restaurant group.
It’s a movement made of passion, purpose, and a lot of pasta.
