Kerzner International

Head Waiter La Pointe

Kerzner International  •  Republic of Mauritius (Onsite)  •  35 minutes ago
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Job Description

Head Waiter La Pointe

(21478)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

Providing a high standard of service according to the standard required by the establishment with friendly, attentive and anticipating manners. Being knowledgeable about restaurant food & beverage menus, hotel product and facilities. Give food and drinks recommendation according guests needs.

Key Duties and Responsibilities

  • Get on duty according to schedule.
  • Conduct daily meeting with Asst & Restaurant Manager to express concerns and receive information.
  • Prepare the restaurant to be ready for service before 18.30pm daily.
  • Greet guest with eye contact, smile and use name when known.
  • To know the hotel ‘‘vision, mission, cores values & brand values’’.
  • Present and explain the menu.
  • Take food and drinks orders with suggestive selling.
  • To serve food and beverage according to restaurant standards, sequences and procedures.
  • Always maintain a perfect grooming.
  • Follow hotel safety working procedure.
  • Communicate and feedback to manager for the interest of restaurant.
  • Check on guest satisfaction on service, food and beverage quality.
  • Fully responsible for the operation of the section assigned.
  • In charge of printing bill. Cash and cheque have to be given to Managers.
  • Ensure that billing is presented upon guest request and according to correct items consumed.
  • Attend to meeting and training when requested.
  • Keep his section clean and tidy.
  • Able to work as a team (give a help to a colleague in a different area or restaurant for example) and to be proud of what you do.
  • Able to do all kinds of coffee and tea respecting procedures and protocols.
  • Bring back, collect and store linen.
  • Collect special orderings.
  • Polishing and store equipment; tidy up restaurant before closing.

About You

Certificate, Diploma, or relevant qualification in Hospitality Management, Food & Beverage Service, or related field.Minimum 1-2 years of experience in a similar role within a hotel, resort, or upscale restaurant.

Experience in a luxury hospitality environment would be an advantage.

Knowledge of food safety, hygiene, and sanitation standards.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International

About Kerzner International

Kerzner International has built a diverse collection of iconic brands and luxury properties, earning international acclaim for pioneering destination-defining hospitality, delivering unrivalled service, and curating transformative guest experiences.

We are renowned for creating hospitality brands that are distinct and disruptive. Through Atlantis, One&Only, SIRO, and Rare Finds, our portfolio provides unforgettable and immersive experiences for guests in search of extraordinary moments. From authentic cultural exploration to innovative luxury concepts, every brand we build challenges convention to create unique journeys of discovery.

We are a company that never settles. Because of this, we attract colleagues who share our desire to push until the next level is achieved, and then to keep going. We invest in our colleagues and our communities by working proactively to create jobs, training, education and opportunities that enrich lives.

Our colleagues are at the heart of who we are and what we do. International resorts go hand in hand with an international team. In fact, we have more than 16,000 colleagues representing over 120 nationalities. And although we come from all over the world, we are united by the drive to create amazing experiences and everlasting memories for all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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