People Driven Credit Union

Head Teller - Romeo

People Driven Credit Union  •  $42k - $50k/yr  •  Michigan (Onsite)  •  5 months ago
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Job Description

Are you People Driven? Do you love to provide excellent service, multitask and have a high attention to detail? We are seeking an experienced lead customer service/sales representative to oversee our teller line and to serve our members promptly and professionally.

About People Driven Credit Union:

People Driven Credit Union (PDCU) has been serving the community for 90 years. We strive to surround ourselves with smart, passionate people who are curious and can apply experience and insight. People Driven believes in mutual success built on cultivation of long-term employee, member and vendor relationships.

Why have a Career at People Driven Credit Union? As a team member you'll enjoy:

  • Employer paid medical, dental and vision for you and a low cost to add family members!
  • Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
  • Federal holidays off with pay!
  • A wellness program including fitness and wellbeing program reimbursements!
  • To learn more about PDCU go to our website at https://www.peopledrivencu.org

Essential Duties and Responsibilities (Other duties may be assigned)

The Head Teller provides service to People Driven Credit Union members and is responsible for implementing existing policies, procedures, and systems involving cashiering operations and teller functions. The Head Teller is responsible for smooth flow of teller lines and adequate window coverage. This position is also responsible for assisting Tellers/MSRs with questions, resolving more complex problems, and overseeing balancing. This position ensures that members are promptly and professionally served, serving as a teller when needed.

  • Ensures that all teller functions are correctly performed and are in accordance with established policies
    and standards. Ensures that all security procedures are followed.
  • Answers Team Member questions solves problems, and assists with complex transactions and
    sensitive member relations problems. Explains policies and procedures to members.
  • Investigates teller out of balance conditions and institutes corrective procedures.
  • Maintains an inventory of cashier's checks, money orders, receipts, and other negotiable items
    for use in the teller area.
  • Monitors, orders, dispenses, ships, and balances cash.

*Must be able to pass Background and Drug screening.

People Driven Credit Union

About People Driven Credit Union

People Driven Credit Union is a member-owned, full-service financial institution helping members and their families with money management since 1928. PDCU was founded in 1928 as Detroit Federal Employees Credit union to serve as a primary field of membership of federal employees in the Detroit area and their families. In 2003 our charter expanded to include any government or public school district employee in Wayne, Oakland, and Macomb counties, plus members of their families. In 2005, we changed our name to Peoples Trust Credit Union, and our membership eligibility was expanded to include people who live, work, or worship in most of Wayne, Oakland and Macomb counties. In 2014, we merged with Community-Driven Credit Union, which had a service history to Ford Motor Company Employees. We changed our name to People Driven Credit Union as part of this merger. At that time, we expanded our membership to include people who live, work, or worship in Genesee, Lapeer, Livingston, Macomb, Oakland, St. Clair, Washtenaw, and Wayne counties.

We now serve over 25,000 members, all valued owners of the credit union. As a non-profit, cooperatively based organization, we can offer an appealing array of low-cost financial services. Our members share earnings utilizing attractive savings and loan rates and low service fees.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Southfield, Michigan
Year Founded
1928
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