Job Description

Strategic & Regional Leadership

• Provide overall leadership and direction for regional community care services, ensuring alignment with organisational strategy and national priorities.
• Translate organisational goals into regional operational plans, KPIs, and outcomes.
• Drive service integration, innovation, and continuous improvement across regions.

Regional Operations & Service Delivery

• Responsible for optimal operations of all SCCs and AACs and regional Integrated Community Care.
• Ensure compliance with service standards, funding requirements, and regulatory guidelines.
• Drive centre performance, service quality, client outcomes, and regional KPIs.
• Optimise manpower planning, deployment, and workflows across regions.
• People & Capability Development
• Lead and develop Centre Managers and ICCP executives
• Build capability and succession planning within regional teams.
• Foster a collaborative, energetic, resourceful and high-performing culture across regions

Programme & ICCP Oversight

• Provide strategic oversight for Integrated Community Care Provider (ICCP) initiatives across regions.
• Ensure programmes are responsive to regional community needs and aligned with national ageing initiatives.
• Evaluate programme effectiveness and scale successful models across regions.
• Stakeholder & Regional Partnerships
• Build and strengthen relationships with regional stakeholders, community partners, public healthcare institutions, and government agencies.
• Representative in regional platforms, networks, and sector forums.
• Develop partnerships that enhance service delivery, outreach, and community impact.

Governance, Compliance & Reporting

• Ensure compliance with organisational policies, funding agreements, and regulatory requirements.
• Report, propose, and share performance updates to the CEO and board management committees.
• Facilitate audits, evaluations, and funding submissions related to regional services.
• Perform any other duties as directed by the said reporting officer.

Qualifications

• At least 5 years of relevant experience in community care, healthcare operations, or social service management, including leadership and people management responsibilities.
• Strong understanding of regional service delivery models, ageing services, and regulatory requirements in Singapore.
• Proven leadership, people management, and stakeholder engagement skills.
• Strong financial acumen, including budgeting, resource allocation, and optimisation across regions.
• Excellent communication, analytical, and decision-making abilities

JOB ID: 93R99YY6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse