We’re looking for a dynamic Head Receptionist to lead our fantastic front-of-house team. If you love creating unforgettable first impressions and thrive in a fast-paced environment, this is your chance to shine!
As the first point of contact for customers, visitors, and contractors, you’ll make every interaction seamless and welcoming. Your mission? Deliver exceptional service at every touchpoint and set the standard for hospitality.
You'll also be responsible for:
Skills and Experience Needed:
You’ll have proven experience leading a front-of-house or reception team in a fast-paced hospitality or leisure environment, with a strong track record of delivering exceptional customer service.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.
Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move.
Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games.
We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.
